Weekly Team Meetings…we’ve all got them. Conventional business wisdom has proclaimed since the beginning of time that the weekly staff meeting is a necessary evil. Lately, ditching the time you spend in meetings is a popular productivity hack, but without the regular time to collaborate with your team, you miss valuable problem-solving time and run the risk of everyone working in a silo—potentially on the wrong things.
Research shows that our economy is largely being driven by middle-market firms, especially those in the service industries. Key Performance Indicators (KPIS) are one of the most effective tools for service companies to manage their growth, cash flow, customer retention and customer satisfaction. According to a press release from American Express:
Did you know that nearly half of all companies fail to meet their financial targets? Much of this lack of success can be traced back to poor annual planning sessions. Perhaps you talked about the targets and set them, but you failed to create an action plan to get there. I understand - there is an amazing amount of work that goes into facilitating a winning planning session. We know how hard it is, as our Rhythm experts have facilitated thousands of successful planning sessions to set our customers up for success. This blog will give a high-level overview of the five keys to creating a winning annual plan for 2020. To have an effective planning meeting make sure you and your leadership team follow the five steps highlighted in this article to have an effective planning meeting.
Measuring the right Key Performance Indicators (KPIs) is vital to the health and success of your business. However, when we onboard new clients, we find that some of them are uncertain about what they should be measuring and how they can use these powerful tools. They often ask "Why do we need KPIs?" or "Why use KPIs?" as they think their way of doing things isn't broken. Effective KPIs are important metrics to make sure that you can accomplish any business objective.
I hear time and time again from people that their meetings are a complete waste of time. In fact, they can often be a huge productivity killer. When I dig deeper, I can easily find out why. They typically don’t accomplish anything - the team gets together, but they don’t work on solving the problems facing the company. Team members often update the status of their pet projects, highlighting their accomplishments and glossing over the challenges. Many people get the feeling of Groundhog Day as they talk about the same topics time after time and never make any progress on the real, pressing issues facing the company. However, they don’t get the comedic genius of the great Bill Murray to keep them entertained during their problem solving meeting. It doesn’t have to be that way. There is a better way to run weekly meetings to get real work done in their team meeting. It starts by framing them as a problem solving meeting so that your meeting has a purpose.
According to Gallup, only about half of
From a leadership perspective, there’s a real thirst for increasing leadership accountability. Executives have recently asked me various questions that linger over the concept of building team accountability to help them achieve their strategic plans while creating high performing teams:
“How do I build accountability in teams?”
“What else can I do to get people to do what we need them to do?”
“How can I hold a team member to be held accountable and still be seen as a good leader?”
"How do I balance leadership accountability and personal accountability when building a team?"
Building team accountability requires that we understand a few dynamics because it’s more complicated than we might recognize. It goes above and beyond the responsibility for the outcomes, which is obviously important, but effective leaders know that they need a culture of accountability in their teams that provide the inputs needed to achieve the expected team performance.
In working with middle market CEOs and their employees and they often wonder about their employee productivity and professional development. I often find that they are overlooking one of the biggest components of productivity, are your employees engaged or are they motivated? The team members may be motivated by a bonus and they will be productive, but if a team member is also engaged with their work - and its purpose - they are almost a third more productive. Let's talk about employee motivation and engagement, as they aren't the same thing.
As an employer, you want your workforce to be both engaged and motivated. With employee engagement at around 15% worldwide and 34% in the United States according to Gallup, it is important to know the difference between employee engagement and motivation. Engaged employees will decrease your employee turnover rate and you'll have much happier and longer tenured employees! This reduces training and recruiting costs to help the bottom line over the long term
Over the last year, Rhythm Systems team members have really focused on the importance of process improvements. How do we do our jobs better, become more efficient, and even save money in the long run? As any company grows, time is a key factor in everyone’s busy schedule. It is best to setup HR processes that are scalable.
It is no secret that your people are instrumental to the success of your business. In order to have a great company, you not only have to hire the right people and get them in the right seats as Jim Collins says, you also have to work to retain and engage those people once you have them. The best companies use key performance indicators for employees to make sure that they are getting the most out of their most important investment - their employees. Having the right set of quality metrics can greatly improve your performance management in creating a high-performing team.