Thank you to everyone for attending my webcast on Friday. I have received feedback that it was very helpful as everyone starts to get ready for Annual Planning 2012. As promised - here are some of the questions and answers from Friday.
Question: Are there tools that can help us manage and develop KPI's for timeline based key initiatives?
Question: When you use the term "green" what do you mean by it? ie: green goal
Question: I want to focus on customer and employee satisfaction over the next year. Is 100% customer satisfaction a realistics SHAG"
Question: What do you do when you have a multi-office organization and each office has a different issue or thrust that they need to solve to move forward?"
Where do I get the previous webcast about Critical Numbers? Here you go!