I bet you recall with great clarity the time that you had good intent yet got negative results. Forget that you meant to be helpful, accommodating, and complimentary - the result was negative, the feedback harsh, and you felt blindsided. Welcome to what has been described for decades as the road to hell … the one paved with good intentions.
As an entrepreneur, I can think of many examples where I’ve paved the wrong road. I have learned a simple strategy to help you pave the right road by triangulating on your best outcome. The process is simple in theory, a bit harder to execute, and powerful in results. The focus is on three points, in order, to triangulate the desired outcome: Intent, behavior, and impact.