Blog

Increasing Sales

How to Win and Retain your Core Customers (Updated for 2024)

If you want to win and retain customers in 2018, you are going to have to fine tune or make ...

Increasing Sales

Strategies for Growth

Core Customer Value: 3 Steps to Identify and Define Your Core Customers

Learn how to identify and define your core customers to create highly satisfying experiences and ...

Increasing Sales

Core Customer

AI Goal Setting: Harness the Power of SMART AI-Goal Writing Software

Discover the power of SMART AI-Goal Software Coach in 2024. Learn how AI can revolutionize ...

Increasing Sales

Strategies for Growth

and more

How to Motivate Your Employees to Peak Performance

Motivating your team to peak performance takes consistent effort and determination. Maximize your ...

Increasing Sales

Strategies for Growth

and more

Cross-functional Alignment: How to Ensure All Departments Move Forward Together

Learn 5 Simple Steps to get your cross-functional project on track when you start on the right path ...

Increasing Sales

Strategies for Growth

and more

Sales KPI Examples and Leading Indicators That Drive Revenue Growth

There a lot of variables that go into building a great sales pipeline, and marketing plays a big ...

Increasing Sales

KPIs & Dashboards

Customer Success KPIs: How to Measure Client Satisfaction with KPIs

Having the right KPIs, like our Client Health Index, will allow you to take action and resolve ...

Increasing Sales

KPIs & Dashboards

Customer KPI Examples: Are Your Customers Happy?

Here are 8 ideas for Customer KPIs to get you thinking about what the right metrics might be for ...

Increasing Sales

KPIs & Dashboards

What is Brand Promise and How Do I Know if Mine Needs Work?

In short, Brand Promise is HOW you sell your WHAT to your WHO. It starts with understanding and ...

Increasing Sales

Strategies for Growth

How Chick-Fil-A Uses Customer Delight as a Competitive Advantage

Consider these guidelines and the example of Chick-Fil-A. What’s your customer service strategy ...

Increasing Sales

Annual Planning - Focus on Your Core Customer

At annual planning, we need to be sure we think about our company if we only served our core ...

Increasing Sales

Annual & Quarterly Planning

Take Your Customer Profitability Analysis to the Next Level (Example and Template)

Strategy is about focus. Core customers are a key element of effective strategies. A deep ...

Increasing Sales

Don't Give Away the Farm: Get Paid for the Value You Provide

Think about what you are providing and identify the value so that you can present your offering in ...

Increasing Sales

5 (More) Secrets to Make Happy Money in Your Business

I recently blogged about why some companies increased sales and were happily forging ahead while ...

Increasing Sales

Strategies for Growth

Finding and Activating New Prospects

Too often we evaluate sales difficulties as an inability to close. “If account managers could just ...

Increasing Sales

Strategies for Growth

Recorded webinar on How to Radically Increase Your B2B Sales Pipeline

Watch this webinar recording to learn 3 Irrefutable Laws for your B2B Sales Pipeline Success. ...

Increasing Sales

Strategies for Growth

Are You On Your Customer's "Favorite's" List?

How is your customer service? Here's a challenge. Can you answer the following questions about your ...

Increasing Sales

Creating a World Class Employee Experience: Lessons from Anytime Fitness CEO

The world class customer service experience starts with designing a world class employee ...

Increasing Sales

Strategies for Growth

and more

Service is Not a Secret: 8 Steps to a Customer Service Revolution

Customer service training initiatives have proven vital, but only if they are focused on results ...

Increasing Sales

Accountable Leaders & Teams

4 Lessons from BMW on Turning Customers Into Fans

Do you have a customer service process to create fans? Here are 4 lessons you can learn from BMW.

Increasing Sales

The Secret Behind Great Execution that Delivers Exceptional Customer Service

We would like to introduce to you our guest blogger, John DiJulius. John is a Customer Service ...

Increasing Sales

Strategy Execution