Increasing Sales Resources

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3 Rhythm Tips CEOs & Sales Leaders Use to Hit Their Numbers

Posted by Tiffany Chepul on Fri, Nov 20, 2020 @ 11:03 AM

If you ask any salesperson what their #1 Priority is, they will say, “Make my numbers!”

Truer words were never spoken, eager salesperson!

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Topics: Increasing Sales

5 Tips to Win and Retain your Core Customers (Updated for 2021)

Posted by Alan Gehringer on Sun, Nov 15, 2020 @ 11:00 AM

Customer retention is a routine, where you rinse, repeat, and rise to perfection over time. In 2018, winning new customers and keeping..

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Topics: Increasing Sales, Strategies for Growth

What is the Difference Between a Primary Customer and Secondary Customer?

Posted by Alan Gehringer on Wed, Sep 30, 2020 @ 12:00 PM

I have written previously about the importance of identifying your core customer because I have seen far too many companies waste their..

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Topics: Increasing Sales, Strategies for Growth, Strategy Execution

Breakthrough 2020 Goes Virtual: What to Expect

Posted by Jessica Wishart on Wed, Sep 23, 2020 @ 11:03 AM

Our first-ever virtual Breakthrough Conference is just a few weeks away! Here's a sneak peek so you know what to expect from this..

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Topics: Increasing Sales, Strategies for Growth, Annual & Quarterly Planning, KPIs & Dashboards, Strategy Execution, Accountable Leaders & Teams

Core Customer: 3 Steps to Identify and Define Your Core Customers

Posted by Alan Gehringer on Fri, Jul 24, 2020 @ 12:00 PM

Philip Kotler implores us to do a better job of understanding “who” our valuable customers are and then to deeply please them, rather..

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Topics: Increasing Sales

Customer Success KPIs: How to Measure Client Satisfaction with KPIs

Posted by Patrick Thean on Tue, Jul 7, 2020 @ 09:00 AM

KPIs (Key Performance Indicators) are key indicators used to measure the success or performance of a business and are most commonly used..

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Topics: Increasing Sales, KPIs & Dashboards

Sales KPI Examples and Leading Indicators That Drive Revenue Growth

Posted by Alan Gehringer on Fri, May 29, 2020 @ 11:00 AM

Driving new sales revenue is a common theme that comes up with the clients I work with. In fact, I can’t think of many companies that..

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Topics: Increasing Sales, KPIs & Dashboards

How Do I Sell More to My Core Customer?

Posted by Alan Gehringer on Fri, Apr 24, 2020 @ 11:00 AM

Great question right? But before we get to that, let’s define what a core customer is. Robert Bloom, author of The Inside Advantage,..

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Topics: Increasing Sales, Strategies for Growth

Define Your Core Customer to Develop a Winning Brand Promise (Video)

Posted by Jessica Wishart on Thu, Jan 23, 2020 @ 09:30 AM

No matter what kind of business you are in, you rely on selling your product or service to a specific customer…a real person. Even if..

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Topics: Increasing Sales, Strategies for Growth

Enthusiasm in Sales: It Sells

Posted by Christine Rutherford on Fri, Jan 17, 2020 @ 11:00 AM

Recently while attending a trade show, I watched my young junior sales rep presenting our execution platform to a group of prospects...

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Topics: Increasing Sales

Customer KPI Examples: Are Your Customers Happy?

Posted by Jessica Wishart on Fri, Jan 17, 2020 @ 11:00 AM

Are you actively working to attract and retain the right customers? Whether you are business to consumer or business to business,..

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Topics: Increasing Sales, KPIs & Dashboards

 Who Is Your Core Customer? [Video]

Posted by Tiffany Chepul on Fri, Jan 10, 2020 @ 06:02 AM

Knowing your Core Customer can help you sell, construct your Brand Promise, build a new business model and support many other areas of..

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Topics: Increasing Sales, Strategies for Growth

Supercharge Your Sales Revenue with Core Customer & Brand Promise

Posted by Alan Gehringer on Fri, Jan 3, 2020 @ 09:00 AM

How much time, money, and energy are you wasting trying to sell to the wrong customers?  

Determining who your core customer is and..

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Topics: Increasing Sales, Strategies for Growth, Strategy Execution

What is Brand Promise and How Do I Know if Mine Needs Work?

Posted by Tiffany Chepul on Fri, Jan 3, 2020 @ 07:15 AM

This quarter, I've been focused on helping my clients document their Path of Progress for the next four quarters.  What parts of our ..

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Topics: Increasing Sales, Strategies for Growth

How Chick-Fil-A Uses Customer Delight as a Competitive Advantage

Posted by Jessica Wishart on Thu, Jan 2, 2020 @ 09:00 AM

These days, with all the many choices we have as consumers, customer satisfaction is table stakes. If you don’t satisfy your customer’s..

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Topics: Increasing Sales

Customer Retention: Are You Keeping the Customers You Want?

Posted by Alan Gehringer on Sun, Dec 29, 2019 @ 09:00 AM

According to the Harvard Business Schoolincreasing customer retention rates by 5 percent increases profits by 25 percent to 95 percent.

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Topics: Increasing Sales, KPIs & Dashboards

Welcome to Charlotte!

Posted by Paige Wilcox on Wed, Oct 9, 2019 @ 11:54 AM

We are thrilled to host our 5th Annual Breakthrough Conference once again in Charlotte, NC, this October 24th and 25th, at the Charlotte..

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Topics: Increasing Sales, Strategies for Growth, Annual & Quarterly Planning, KPIs & Dashboards, Strategy Execution, Effective Meetings, Accountable Leaders & Teams, Mergers & Acquisitions

Annual Planning - Focus on Your Core Customer

Posted by Patrick Thean on Wed, Oct 2, 2019 @ 05:32 PM

Not all customers are created equal.  Some are more equal than others.  We refer to these as our Core Customers.  Core Customers are..

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Topics: Increasing Sales, Annual & Quarterly Planning

Take Your Customer Profitability Analysis to the Next Level (Example and Template)

Posted by Guest Blogger on Mon, Sep 30, 2019 @ 09:00 AM

Our guest blogger today is Howard Cox, CPA, CMA, CIA. Launching his career with a Big Four firm in 1983, Howard established his own..

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Topics: Increasing Sales

Brand Promise: If You Don’t Know It, Your Customers Don’t Either

Posted by Tiffany Chepul on Mon, Aug 26, 2019 @ 12:00 PM

Recently, a new grocery store chain opened here. It shall remain nameless to protect the guilty and the innocent, as Patrick says.

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Topics: Increasing Sales, Strategies for Growth, Strategy Execution

Don't Give Away the Farm: Get Paid for the Value You Provide

Posted by Alan Gehringer on Wed, Jul 24, 2019 @ 12:00 PM

I came across this quote of a story that really resonated with me.

Legend has it that Pablo Picasso was sketching in a park when an..

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Topics: Increasing Sales

What’s Your Customer Engagement Strategy?

Posted by Jessica Wishart on Thu, Jun 27, 2019 @ 11:03 AM

Regardless of what kind of business you are in, your customers pay for breakfast, lunch, and dinner. You probably have a strategy for..

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Topics: Increasing Sales, Strategies for Growth

Why You Can't Miss the 2019 Breakthrough Conference

Posted by Jessica Wishart on Thu, Jun 6, 2019 @ 11:04 AM

"Spectacular keynote speeches, incredibly, relevant, informative breakout sessions. Thank you!"

“Loved the human element of business..

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Topics: Increasing Sales, Strategies for Growth, Annual & Quarterly Planning, KPIs & Dashboards, Strategy Execution, Effective Meetings, Accountable Leaders & Teams, Mergers & Acquisitions

Accountability in Customer Service: Hold Each Other Accountable to Deliver Great Customer Service

Posted by Jessica Wishart on Wed, Apr 10, 2019 @ 12:00 PM

We’ve all been there… you call customer support at your cable company or phone service provider and instead of getting help for your..

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Topics: Increasing Sales

Blindsided: Your Sales Pipeline, Business Performance, and Dual-Role Players

Posted by Barry Pruitt on Tue, Mar 5, 2019 @ 12:03 PM

If you’ve ever worked at an entrepreneurial company, been a business owner, or worn the hat of sales person, then you understand a..

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Topics: Increasing Sales

5 (More) Secrets to Make Happy Money in Your Business

Posted by Barry Pruitt on Thu, Jan 17, 2019 @ 09:04 AM

I recently blogged about why some companies increased sales and were happily forging ahead while others never moved out of the starting..

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Topics: Increasing Sales, Strategies for Growth

Rhythm Systems' Most Popular Blogs of 2018

Posted by Jessica Wishart on Fri, Jan 11, 2019 @ 11:45 AM

Here at Rhythm Systems, we are very blessed to have almost 10,000 blog subscribers, 10+ regular contributors, and many amazing readers..

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Topics: Increasing Sales, Strategies for Growth, Annual & Quarterly Planning, KPIs & Dashboards, Strategy Execution, Effective Meetings, Accountable Leaders & Teams, Mergers & Acquisitions

Finding and Activating New Prospects

Posted by Christine Rutherford on Thu, Jan 10, 2019 @ 11:04 AM

Too often we evaluate sales difficulties as an inability to close. “If account managers could just do a better job at closing, we would..

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Topics: Increasing Sales, Strategies for Growth

4 Questions to Test Your Brand Promise

Posted by Tiffany Chepul on Tue, Jan 1, 2019 @ 09:20 AM

So you and your team have spent hours defining your Core Customer, talking about their needs and a working Brand Promise has finally..

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Topics: Increasing Sales, Strategies for Growth

The Ten Rules to Becoming a Sales Professional [Video]

Posted by Barry Pruitt on Tue, Aug 21, 2018 @ 11:00 AM

Is your team struggling with sales? If so, you’ve probably talked about sales systems and training, read books and may have engaged an..

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Topics: Increasing Sales

3 Action Steps From Jack Daly to Increase Sales

Posted by Barry Pruitt on Tue, Mar 27, 2018 @ 11:00 AM

Spring is here and I’ve been making new landscaping plans. Well, actually, plans to continue on a landscaping path chosen two years ago..

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Topics: Increasing Sales

Execute For Your Core Customer

Posted by Patrick Thean on Thu, Feb 1, 2018 @ 08:27 AM
I was recently preparing for an Annual Planning webinar, which is focused on making the right decisions every year, month, week and day...
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Topics: Increasing Sales, Strategies for Growth

Advice for a Rapidly Growing Business

Posted by Cindy Praeger on Sun, May 7, 2017 @ 12:00 PM

According to Fortune, “The Kauffman Foundation and Inc. Magazine conducted a follow-up study of companies five to eight years after they..

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Topics: Increasing Sales, Strategy Execution

How Do Your Customers Really Feel? (Infographic)

Posted by Cindy Praeger on Thu, May 26, 2016 @ 09:00 AM

Clearly, you love your clients, but do they love you back?

If you're like me, you really enjoy working with your clients. You may even..

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Topics: Increasing Sales, KPIs & Dashboards

How Do You Rate Your Trusted Advisor?

Posted by Alan Gehringer on Thu, Jan 21, 2016 @ 09:00 AM

I pulled a book out of my library that one of my consultant friends gave me as a gift about seven years ago, and I found a great list I..

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Topics: Increasing Sales, Accountable Leaders & Teams

How Does Your Customer Service Stack Up?

Posted by Alan Gehringer on Tue, Jan 5, 2016 @ 09:00 AM

Do you offer ultimate customer service when it is really needed? I just returned from an annual planning session with a client. I had a..

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Topics: Increasing Sales

The Unhappy Customer

Posted by Guest Blogger on Thu, Dec 3, 2015 @ 09:00 AM

Written by Mark Fleming of www.academyofbusinesstraining.com Mark Fleming Is Executive Director of the Academy of Business Training in..

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Topics: Increasing Sales

Are You On Your Customer's "Favorite's" List?

Posted by Toni Swint on Thu, Oct 22, 2015 @ 09:00 AM

Here's a challenge. Can you answer the following questions about your customers? 

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Topics: Increasing Sales

Policy vs Customer Experience: Is your team empowered to decide what is right?

Posted by Melissa Enriquez on Tue, Sep 29, 2015 @ 09:00 AM

My most recent experience with a US Airways representative had me stunned (and not in a good way), I am getting fired up just thinking..

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Topics: Increasing Sales, Strategies for Growth, Accountable Leaders & Teams

Customer Service -The Struggle of Settling for the Lesser Evil: Part 2 in our Customer Service Blog Series: The Good, The Bad, and The Ugly

Posted by Nicole Hradek on Sun, Sep 27, 2015 @ 12:00 PM

AT&T, Verizon Wireless, Time Warner Cable, Comcast - We can’t live without them, but they don’t make it easy for their customers to live..

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Topics: Increasing Sales

Customer Service - The Power of a Good Experience: Part 1 in our Customer Service blog series: The Good, The Bad and The Ugly

Posted by Nicole Hradek on Sun, Sep 20, 2015 @ 12:00 PM

Loving My New Car

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Topics: Increasing Sales

Is Your Business Mobile-Ready?

Posted by Guest Blogger on Wed, Sep 16, 2015 @ 12:30 PM

Written by Carl Hartman of www.drmwebgroup.comMobile Website Designer, Online Marketing Solutions Consultant.

In this brief article, I..

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Topics: Increasing Sales

The Good, The Bad, The Ugly: A Customer Experience Blog Series

Posted by Nicole Hradek on Mon, Aug 17, 2015 @ 09:00 AM

Have you ever been so enraged about how a customer service representative was treating you? Did you think, “How on Earth are they still..

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Topics: Increasing Sales

How To Start A Subscription Business

Posted by Barry Pruitt on Thu, Jun 4, 2015 @ 09:00 AM

The Captain and Tennille (as one colleague and I are called) recently attended the Fortune Leadership Summit in Orlando. There was one..

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Topics: Increasing Sales, Strategy Execution

BHAG Your Customer Service Goals Before You Upset Your Customers

Posted by Barry Pruitt on Fri, May 8, 2015 @ 09:00 AM

During our last holiday I had a chance to see emotions at every range of their spectrum. Love, joy, excitement, anger, frustration, even..

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Topics: Increasing Sales, Accountable Leaders & Teams

Marriott's Secret Weapon

Posted by Patrick Thean on Fri, Apr 10, 2015 @ 09:00 AM

Typically, I am on the road between 20 to 30 days per quarter. Between speaking events and visiting my clients, it’s safe to say, I..

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Topics: Increasing Sales, Accountable Leaders & Teams

How to Use A Culture of Execution as a Competitive Advantage

Posted by Patrick Thean on Mon, Mar 16, 2015 @ 09:00 AM

AvidXchange, a long time Rhythm client, recently told me a story about how their culture made the difference in accelerating sales. A..

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Topics: Increasing Sales, Strategies for Growth, Strategy Execution

Breakthrough Execution - How to Inspire Your Team to Deliver Great Execution

Posted by Patrick Thean on Fri, Dec 26, 2014 @ 09:00 AM

I was recently in Brunnen, Switzerland, facilitating an annual planning session for Veeam Software. Veeam is a hyper-growth software..

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Topics: Increasing Sales, Strategy Execution

Are You Creating an Experience?

Posted by Tiffany Chepul on Thu, Dec 18, 2014 @ 09:00 AM

This year I’m slowing down.

Usually, I’m a whirlwind of activity around the holidays, checking things off my to-do list like a madwoman...

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Topics: Increasing Sales

Creating a World Class Employee Experience: Lessons from Anytime Fitness CEO

Posted by Jessica Wishart on Wed, Dec 17, 2014 @ 09:00 AM

I recently attended the 2014 Secret Service Summit all about how to create a customer experience that is so valuable that price becomes..

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Topics: Increasing Sales, Strategies for Growth, Accountable Leaders & Teams

Focus on Your Core: Checklist for Strategy Success

Posted by Jessica Wishart on Sun, Nov 30, 2014 @ 12:00 PM

The elements of your core strategy (your Core Purpose, Core Values, and Core Customer) are foundational for your success.  If you don’t..

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Topics: Increasing Sales, Strategies for Growth

Service is Not a Secret: 8 Steps to a Customer Service Revolution

Posted by Barry Pruitt on Thu, Nov 20, 2014 @ 09:00 AM

It’s time for a service revolution. As you prepare for the next year, there are plenty of unknowns related to the business, political,..

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Topics: Increasing Sales, Accountable Leaders & Teams

Oops, We Goofed! Execute A 4 Step Customer Retention Process

Posted by Patrick Thean on Mon, Oct 13, 2014 @ 09:00 AM

I am in Boston at Hubspot’s Inbound 2014 conference. It’s been a long day and I’ve got to get back to my hotel. Instead of hailing a..

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Topics: Increasing Sales, Strategy Execution

4 Lessons from BMW on Turning Customers Into Fans

Posted by Patrick Thean on Wed, Sep 24, 2014 @ 09:00 AM

I had waited for months. Finally, on September 3, 2014 at 3 pm, I walked up to a man waiting for me. Glancing at the screen to the..

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Topics: Increasing Sales

Apple Team Rises to the Occasion

Posted by Tiffany Chepul on Sun, Dec 22, 2013 @ 12:00 PM

“We believe in the simple, not the complex.”  Tim Cook, CEO, Apple

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Topics: Increasing Sales

The Secret Behind Great Execution that Delivers Exceptional Customer Service

Posted by John DiJulius on Sun, Nov 24, 2013 @ 12:00 PM

We would like to introduce to you our guest blogger, John DiJulius. John is a Customer Service Speaker, Author, and Consultant. He is..

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Topics: Increasing Sales, Strategy Execution

Does Your Customer Service "Take Off" Under Pressure?

Posted by Patrick Thean on Mon, Mar 18, 2013 @ 02:57 PM

"Where is he?" 

"Seat 7A!" 

"Sir, I am going to need you to get off the plane... now!  And if you resist, I will have to call..

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Topics: Increasing Sales, Accountable Leaders & Teams

Execution Best Practice - The Power Of Using A Daily Question

Posted by Patrick Thean on Tue, Aug 30, 2011 @ 07:00 AM

A client recently shared how amazingly well the daily question worked for them.  Their daily question this quarter is "How do I show my..

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Topics: Increasing Sales, Strategy Execution

Testing Your Brand Promise - How Do You Know It Works?

Posted by Patrick Thean on Fri, Aug 19, 2011 @ 06:44 AM

I was recently asked at a conference "How do I know that my brand promise is a good one?  How do I know it is working?"

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Topics: Increasing Sales, Strategies for Growth

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