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Rhythm helps bring everything together in one place for me to have true transparency across different business units. Personally, without it, I'd be lost because there are too many things to track.
Filipe Carreira, President & CEO, Voicebrook
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Customer Case Studies
Learn how we’ve helped build better team alignment, focus and accountability to reach goals faster for companies just like you.
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.png "Voicebrook Ups Customer Value While Strategizing for Scale")
180%
Growth in New Bookings
75%
Revenue from New Business Model
96%
Employee Retention
The Business Problem:
Scaling Without Sacrificing Value
After years of growing with Rhythm, Voicebrook hit an inflection point: They needed to figure out how to continue scaling while increasing long-term customer value.
They decided to tackle three initiatives that would yield serious strategic impact:
- Reimagine their core product
- Convert their pricing to a subscription model
- Reorganize their teams
Achieving success in all three areas while providing consistent customer value was no small undertaking. Their departments would have to work together in perfect harmony and keep it up quarter after quarter.
How Rhythm Helped:
Shared Visibility and Real-Time Collaboration
The Rhythm software kept Voicebrook’s teams continuously connected.
- Executive Team Visibility: Rhythm gave the Executive Team real-time visibility into the key elements of the newly reimagined product and subscription model, making it easier to track progress, measure success, and make informed decisions.
- Cross-Functional Alignment: Sales, Marketing, Delivery, and Product teams were able to align effectively using Rhythm’s Goal Dashboards. The teams tracked shared deliverables, dependencies, and progress, ensuring that all teams worked in harmony towards common objectives.
- Agility Through Comments and Notifications: Rhythm’s comment and notification features allowed the team to stay agile and quickly adapt to changes, ensuring that no detail or adjustment was overlooked, no matter how small or time-sensitive.
- Ownership of KPIs and Priorities: Rhythm helped employees stay on top of their daily tasks by allowing them to own and track a core set of KPIs and priorities. This led to greater accountability and focus, helping individuals stay aligned with broader organizational goals.
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The Results:
When Strategic Investments Pay Big
Over 10+ years of partnership with Voicebrook, we have witnessed their commitment to execution excellence fuel remarkable growth:
- 75% of revenue converted to the new pricing model
- Employee retention remained consistent at 96%
- New product bookings grew by 180%
About
Voicebrook is the only provider of speech recognition and reporting solutions exclusively for pathology. Their VoiceOver software is the most widely used and successful speech recognition solution available in the pathology market today.
Industry
Technology
Company Size
Middle Market
Location
New Hyde Park, New York
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