Job Scorecards clarify the purpose, desired results, skills & competencies and key responsibilities for each role in your company.
Why Job Scorecards?
Unclear roles and unclear goals create stress, lack of accountability and poor performance in an organization. Each person deserves to know exactly what they are responsible for and how success will be measured. Completing Job Scorecards will help you clarify each role in your company. With role clarity, you'll be empowered to assess your own performance, own your results, identify personal development needs, and significantly multiply your contributions to the company and to your own success.
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Whether you are an executive team member, a department leader, or a member of the team, the role you play in the company is unique and important. You are there for a reason and you want to be successful. In order to be successful, you have to understand your purpose, what you are responsible for, how you will be measured, the skills you need to develop and the values you must uphold. Role clarity is key to your success.
Completing your individual Job Scorecard requires collaboration between you, your leader, and your team. But, make no mistake - you own it. You may work on this as a company or as a department. If you are working on it on your own, you should work independently to create a first draft of your Job Scorecard. Then, review and refine the first drafts with your department leader. You will then continue to collaborate with your leader until you both are 100% aligned and agree on everything listed on your Job Scorecard. There is great value is this discussion, so please take full advantage of this opportunity to clarify and document realistic expectations. Your Job Scorecard is not complete until you and your leader are in 100% agreement.
After that, you own it! You are accountable for your results, your personal development, and the successful completion of your responsibilities. Your leader’s role is to support you, remove roadblocks, and leverage the strengths of everyone on your team to achieve business results. Rhythm will help you track your progress and measure your success. You will be able to know at all times if you are delivering great results and engage with your team to break through any roadblocks that come up.
Filling Out Your Job Scorecard
Below are descriptions and tips for completing each section of the Job Summary screen in Rhythm:
- Job Position: What is your current role? Start with clarifying what your position is called.
- Reports To: Who do you report to in your role? For example, do you report directly to the CEO, or the head of a department?
- Purpose: Why does this job exist? Begin with the end in mind by starting with the overall purpose of this role within the organization. Understanding the purpose of the role will inform the way you think about the rest of the questions, and taking the time to think about and articulate the purpose of your role in the company will provide meaning to the work that you do and how you contribute to your organization’s Core Purpose.
Read more about Core Purpose
- Desired Results & KPIs: What are you accountable for and how will success be measured? What is the visible and measurable evidence that the responsibilities are being met and the purpose is being fulfilled? This can sometimes be difficult to determine at first, but it’s easier once the Key Responsibilities have been determined. There are two parts to the Desired Results section. The first is a simple statement describing the desired result you are seeking. The second is identifying a KPI that will indicate whether or not this result is being achieved. For this, you can select from existing KPIs already set up in Rhythm or create a new one.
Read more about KPIs
- Skills & Competencies: What is required in order to be successful? These are the specific skills, traits and competencies an individual must possess or develop in order to be successful in this role. It is important that you don’t just list things you are good at, but rather consider what you would need to look for in an individual that you would want to hire for this role. What is required to successfully fulfill the key responsibilities and achieve the desired results? No one knows better than you what is required to be successful in this role.
- Key Responsibilities: What do I do? These are the specific processes and activities that are owned by this role, and are necessary to fulfill its purpose and achieve the key results. This is not a long list of everything you do, but a statement of what you are responsible for accomplishing. One way to approach this is to make a list in a separate document of everything you currently do, then group the related items together in that list. This will help you organize and identify the key responsibilities of your role.
- Company Core Values: What behaviors should be demonstrated? These are the Core Values for your company; this section will be pre-filled with information from your company’s strategy screens. They are fundamental beliefs that your company holds up and requires of everyone in the organization. They should describe your culture and drive your behavior. This is not about what you do, but how you do it.
Read more about Core Values