Entries by Melissa Enriquez


Quarterly Planning Session in 2021: 10 Tips for a Successful Meeting

Posted by Melissa Enriquez on Mon, Nov 30, 2020 @ 01:10 PM

Quarterly Planning is just around the corner, are you prepared to create a winning plan this quarter with your team?

Here are 10 Quarterly Planning tips to get you started:

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Topics: Strategies for Growth, Annual & Quarterly Planning

Operational KPIs: 33 Productivity KPI Examples to Measure

Posted by Melissa Enriquez on Wed, Sep 30, 2020 @ 09:00 AM

According to a recent article I read in Harvard Business Review, "most employees want to be productive, but the organization too often gets in their way. Our research indicates that the average company loses more than 20% of its productive capacity — more than a day each week — to what we call 'organizational drag,' the structures and processes that consume valuable time and prevent people from getting things done."  What productivity KPIs (Key Performance Indicators) and metrics can we measure employee performance, employee satisfaction and employee engagement?

The article continued to say that "people have huge amounts of discretionary energy that they could devote to their work, but many are not sufficiently inspired to do so. Virtually every employee can bring more to their job, but many don’t invest the additional ingenuity and creativity that they could to improve productivity. Inspired employees bring more discretionary energy to their work every day. As a result, they are 125% more productive than an employee who is merely satisfied. Stated differently, one inspired employee can produce as much as 2.25 satisfied employees."

Wow! I was stunned by this data!  

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Topics: KPIs & Dashboards

Super SMART Goals - Do You Have Them?

Posted by Melissa Enriquez on Thu, Feb 27, 2020 @ 07:06 AM

You have just finished a very successful Quarterly Planning Session with your team, and now it is time to get to work.  Your team is fired up and completely aligned with the priorities for the quarter - or are they?  Ensure that your team is setting SMART goals so that there are no unexpected surprises at the end of the quarter that leave you scratching your head and asking yourself “What happened?”

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Topics: Annual & Quarterly Planning, KPIs & Dashboards

Align Your Team's Calendar to Achieve a Healthy Operating Rhythm

Posted by Melissa Enriquez on Fri, Dec 20, 2019 @ 10:06 AM

The holidays are just around the corner and everyone is hustling to wrap things up before some well deserved time off. Did your team have all of the key meetings needed this year? Or did you find yourself scrambling to find dates and times that worked around your team’s busy schedules? Or, even worse, did you miss one completely? Creating a visible schedule of key meetings is an easy and effective way to get your team aligned, focused and moving to the same beat.

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Topics: Annual & Quarterly Planning

A Millennial in Need of Crucial Conversations

Posted by Melissa Enriquez on Tue, Nov 15, 2016 @ 09:00 AM

I recently came home from a walk with my pup, Brody, to find my sister at my place in distress. I was determined to get to the bottom of it. One thing you need to know about my sister is that it takes a lot to get under her skin so I knew her concerns were real.

On the surface, she loves her workplace and the opportunities she has there. It is truly a great place to work. They have unlimited vacation days, they work hard and play hard everyday. She is a millennial in the workforce, and she came across her first growing pain – job clarity. Now, how many of us can relate to her? I think we call can.

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Topics: Accountable Leaders & Teams

Breakthrough Conference: Making Adjustments in Real Life

Posted by Melissa Enriquez on Tue, Feb 9, 2016 @ 09:00 AM

Our team is so grateful and appreciative to all of our guests who could join us at our very first Breakthrough Conference last fall. I could be a little biased, but I thought is was such a high-energy, engaging and magical time for everyone there. I am so proud of my team and for all the breakthroughs our guests had!

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Topics: Strategy Execution

Policy vs Customer Experience: Is your team empowered to decide what is right?

Posted by Melissa Enriquez on Tue, Sep 29, 2015 @ 09:00 AM

My most recent experience with a US Airways representative had me stunned (and not in a good way), I am getting fired up just thinking about it! It is a situation that I’m sure many employees encounter daily and struggle to find a balance between following process and making a customer happy. Thankfully this story has a happy ending because I did make my flight - phew!

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Topics: Increasing Sales, Strategies for Growth, Accountable Leaders & Teams

Does Your Company Have a Healthy Rhythm?

Posted by Melissa Enriquez on Wed, Sep 10, 2014 @ 09:00 AM

Are there any areas of your business that are preventing you from growing to your highest potential? Maybe you feel like what once worked for your team doesn’t work anymore.  Your company is growing and with growth comes new challenges and ceilings of complexity to break through. Here at Rhythm Systems, we believe that your company needs to develop a healthy Think, Plan, Do Rhythm to achieve breakthrough execution and accelerate your growth.

So, what is a healthy Think, Plan, Do Rhythm?

Think Rhythm: A rhythm of strategic thinking to create focus for the future of your business 

Plan Rhythm: A rhythm of execution planning to let all teams and individuals know what they are supposed to do

Do Rhythm: A rhythm of doing the work to keep the plan on track

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Topics: Strategies for Growth, Strategy Execution

How to Create a Healthy Rhythm for Your Company

Posted by Melissa Enriquez on Tue, Oct 29, 2013 @ 09:30 AM

Does it always feel like your team is rushing to setup your annual or quarterly planning sessions? The days go by, and then all of a sudden it's two weeks before the start of the new quarter and BAM - you don’t have a plan yet! Here we go again; it’s scramble time! You find yourself rallying up the troops to find a date on the calendar that works for everyone (which is typically hard to do at the last minute), you scurry to think through an agenda that isn’t as thoughtful as you would like, and the day of the meeting, you “wing it.”

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Topics: Annual & Quarterly Planning, Strategy Execution

Create a Snowball Effect with Your Main Thing

Posted by Melissa Enriquez on Tue, Apr 9, 2013 @ 01:26 PM

Imagine your team was put on a mission to create three snowballs that were six feet tall before it gets dark.  The only rule was that the team had to roll the snow into a ball instead of piling and stacking the snow on top of itself.  Pretty simple, right?  The team decides to disperse into three groups and have each group build a snowball.  The first group finds fluffy snow and begins rolling snow to create a snowball.  About half-way through, they are having difficulty rolling their snowball.  The snow is very wet and dense making the snowball heavy and hard to move so they stop to look for help.  The second group isn’t that far away, and they came to the same conclusion and ended up stuck as well.  The third group didn’t hear the rules and began making their snowball by stacking snow in a pile and realized that they had to start over.

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Topics: Annual & Quarterly Planning

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