Watch Demo

Rhythm Blog | Tiffany Chepul

by Patrick Thean and the Rhythm Team

Job Scorecard vs. Job Description: What's the Difference in 2019? (Video)

Tiffany Chepul Mon, Sep 30, 2019 @ 09:00 AM

In recent consulting calls, Job Scorecards (sometimes referred to as employee scorecards) have been a hot topic. Many companies are looking for a way to provide more constant and balanced feedback and coaching to employees, instead of just an annual review.   The scorecard approach allows company managers to achieve their strategic objectives.

The truth is, traditional annual performance reviews can be riddled with anxiety. Many times employees perceive a connection to salary or a raise, which is stressful for everyone. The true value of a performance review - an opportunity for development and coaching - is often missed.  The role and goal clarity that the employee scorecard provides enables managers to be more involved in employee performance.

7 Tips for CEOs for Drama-Free Planning & Strategy Sessions

Tiffany Chepul Fri, Sep 27, 2019 @ 11:37 AM

Strategy & Annual Planning Sessions tend  to drum up lots of emotions. For some, planning is exciting and fun, while others approach it with a sense of dread and worry. What’s even more challenging is throwing all those people and all those emotions into a room for two days together to have tough discussions.

How to Use Execution as a Key Differentiator in a Changing Market [Video]

Tiffany Chepul Thu, Sep 19, 2019 @ 11:03 AM

Craft breweries are one of the fastest growing industries in our region. They are popping up all over the country and the regulatory environment is finally catching up. Recently, regulations were lifted to allow brewing up to 50,000 barrels. Breweries now have increased opportunities to grow at an exponential rate.

Growth is tricky, however, especially when there are so many ways your company can grow. The key is to pick only 2-3 Winning Moves for Growth and then hyper-focus on how you execute those moves.

Brand Promise: If You Don’t Know It, Your Customers Don’t Either

Tiffany Chepul Mon, Aug 26, 2019 @ 12:00 PM

Recently, a new grocery store chain opened here. It shall remain nameless to protect the guilty and the innocent, as Patrick says.

Goal Setting: 5 Steps to Drive Better Results

Tiffany Chepul Tue, Jul 30, 2019 @ 11:02 AM

Goal setting is both a skill and an art. Whether you are new to the goal-setting game, or a seasoned pro, there is always room for improvement.

When writing goals, use these 5 steps to drive better results.

Step 1: Write your goal and keep it simple

Start by writing your goal in a clear, action-oriented way. It should start with a verb and state exactly what you are going to do and by when. Let’s start with one example and work it through the 5 steps.

Example Goal: Hire and train 20 new sales reps by end of September

New Process Implementation: How to Implement a New Process at Work in 5 Steps

Tiffany Chepul Sun, Jun 30, 2019 @ 11:00 AM

As companies grow, the need to strategic establish implementation processes to help you scale to meet your business goals becomes inevitable. We've all reached a place in our role when the way we used to do things no longer works and we have to innovate. Necessity becomes the mother of invention - there's really no way to avoid it in a healthy growing company.

The truth remains, however: implementing new processes at work is hard. It's some of the most difficult work that teams do. Some teams struggle with change itself - it pushes people out of their comfort zone and sometimes there is resistance. Other teams struggle to develop the processes themselves - they can't agree on the best way to proceed to improve the business process. Even if you can define a new process and make some headway on changing people's mindsets, there is still the uphill battle for implementing the key processes that turn plans into action. Management teams can help their employees to implement a new business process in five simple ways.

A Vulnerable Culture is an Accountable Culture

Tiffany Chepul Thu, Jun 13, 2019 @ 11:02 AM

Vulnerability is the secret to fixing your Company’s accountability issues. 

It’s a bold statement, but after watching Brené Brown: A Call to Courage on Netflix this month, I’m convinced.

Many teams experience struggle with accountability. They experience a lack of follow through. They avoid difficult discussions. Their culture is full of finger-pointing and gossip. Expectations aren’t clear and there are no consequences. Numbers are missed and joy is absent from the work. The team becomes paralyzed and innovation stops.

The 10 Best Employee Engagement KPIs and Metrics (Updated for 2019)

Tiffany Chepul Fri, May 31, 2019 @ 09:00 AM

After recently reviewing thousand of Annual Plans and Quarterly Plans, I can say without a doubt that improving employee engagement seems to be top of mind for everyone this year. How on earth do you keep today's dynamic and diverse employees happy, engaged and productive? It's the million dollar question that we ask ourselves year after year.

According to Gallup, companies with highly engaged workforces outperform their peers by 147%. Gallup also concluded that 87% of employees worldwide are not engaged. So, how do you know if your company is on the right side of those statistics?  You need to start measuring employee engagement KPIs this quarter so that you can keep your A Players and reduce employee turnover.  This is not just a function for the human resources department, the best team managers measure employee satisfaction on their teams.

Maximize the Effectiveness of Your Executive Team Weekly Meeting

Tiffany Chepul Tue, Apr 30, 2019 @ 11:29 AM

Executive Weekly Meeting Team Size

For the most effective weekly team meeting, your weekly leadership meeting team should consist of 8-10 people. If your group is too large, consider who truly should be part of the executive team meeting. Perhaps some people should participate at the departmental team-level weekly staff meeting only if they aren't part of the strategic planning process.  You can always invite them into the executive meeting when they have an important project that you need to discuss when it is time for an important update or discussion.  

Executive Meeting Framework

Also, the executive team should be using your Quarterly Plan as the framework for the meeting. The plan should consist of 3-5 Strategic Company Initiatives and 3-5 Personal Priorities each. Owners of those Priorities should have statused them Red, Yellow or Green prior to the Weekly Leadership Team Meeting.  You need to discuss long term growth initiatives, not just the "urgent" items from your daily firefighting that need to go through the executive decision making process.

How to Lead the Best KPI Discussion Ever in Your Weekly Team Meeting

Tiffany Chepul Tue, Apr 30, 2019 @ 11:00 AM

The struggle is real. We’ve all been in meetings about our metrics that produce seemingly endless discussion about the numbers, with no real actions, outcomes or impact on results. CEOs list this as one of their top frustrations – all-talk-and-no-action meetings regarding their Key Performance Indicators or meeting KPIs. A KPI meeting should be about the actions needed to improve the numbers, not a mind numbing analytics reporting with no forward progress on your goals and objectives.

So, how do you avoid the marathon hamster wheel and have an effective KPI discussion in your weekly team meeting? Teams who are really good at this have two things in common: a properly set up real time KPI dashboard and a great facilitator. Here are some patterns regarding both: