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Rhythm Blog | Tiffany Chepul

by Patrick Thean and the Rhythm Team

The Right M&A KPIs to Prevent Failure (Updated for 2020)

Tiffany Chepul Mon, Jan 6, 2020 @ 11:00 AM

Mergers and Acquisitions (M&A) are not for the faint of heart. Any CEO who has navigated those waters will tell you it is a tremendous challenge to blend cultures, systems, processes and teams successfully. The statistic is 70-90% of M&A's fail -- that's a scary number! Instead of focusing on that metric, let's talk about numbers we should be measuring around M&A.

Every acquisition deal starts with an incredible amount of due diligence. Are the cultures and values compatible? Do the product lines and customer bases support each other? Do the numbers work and take us down a path of growth? Ultimately, if the deal goes through, benefits have been seen by both parties. Now, it's up to the newly-merged company to both preserve the current value of the organization and meet growth projections. It's a delicate balance.  

Creating Synergy Between Cross Functional Teams (Updated for 2020)

Tiffany Chepul Fri, Jan 3, 2020 @ 06:55 AM

One of the most important components of the Rhythm Systems, the Think-Plan-Do methodology is to implement a planning rhythm that includes the next level of management.  Taking Think-Plan-Do to operational teams creates alignment to the company plan and helps each team get focused on the next 90 days.  But, how can that help teams that need to work together?  How do you get two different operational teams to work together, not only in a positive way, but in a way that produces maximum impact on results and creates synergy between teams?

Top 22 KPI Examples for Technology Companies (Updated for 2020)

Tiffany Chepul Wed, Jan 1, 2020 @ 11:00 AM

It can be intimidating to sit down to a blank slate and begin working on your company’s first official KPI dashboard! Over the years, I’ve worked with hundreds of technology and software companies doing just that - beginning their KPI journey in Rhythm. So how do you get started?

First, it’s helpful to think of your business in terms of 4 key areas: Employees, Customers, Processes and Revenue. In order to have a clear high-level view of the health of your company, you should have visibility on all four areas. What can you measure to give you the proper insights on the health of your employees, customers, processes and revenue?  

Download our free KPI Guide to help you drive results with KPIs.

If you are still stuck, we’ve compiled the ultimate KPI cheat sheet for software companies! Below are some of the most common KPIs we’ve seen from technology companies using Rhythm for each of the 4 key areas:

Process Implementation: How to Implement a New Process at Work in 2020

Tiffany Chepul Wed, Jan 1, 2020 @ 11:00 AM

As companies grow, the need to strategic establish implementation processes to help you scale to meet your business goals becomes inevitable. We've all reached a place in our role when the way we used to do things no longer works and we have to innovate. Necessity becomes the mother of invention - there's really no way to avoid it in a healthy growing company.

The truth remains, however: implementing new processes at work is hard. It's some of the most difficult work that teams do. Some teams struggle with change itself - it pushes people out of their comfort zone and sometimes there is resistance. Other teams struggle to develop the processes themselves - they can't agree on the best way to proceed to improve the business process. Even if you can define a new process and make some headway on changing people's mindsets, there is still the uphill battle for implementing the key processes that turn plans into action. Management teams can help their employees to implement a new business process in five simple ways to maximize their implementation efforts.

The 10 Best Employee Engagement KPIs and Metrics (Updated for 2020)

Tiffany Chepul Wed, Jan 1, 2020 @ 09:00 AM

After recently reviewing thousand of Annual Plans and Quarterly Plans, I can say without a doubt that improving employee engagement seems to be top of mind for everyone this year. How on earth do you keep today's dynamic and diverse employees happy, engaged and productive? It's the million dollar question that we ask ourselves year after year.

According to Gallup, companies with highly engaged workforces outperform their peers by 147%. Gallup also concluded that 87% of employees worldwide are not engaged. So, how do you know if your company is on the right side of those statistics?  You need to start measuring employee engagement KPIs this quarter so that you can keep your A Players and reduce employee turnover.  This is not just a function for the human resources department, the best team managers measure employee satisfaction KPIs on their teams.