Let Us Show You How

Rhythm Blog | Tiffany Chepul

by Patrick Thean and the Rhythm Team

The Right KPIs to Prevent M&A Failure

Tiffany Chepul Sun, Mar 31, 2019 @ 11:00 AM

Mergers and Acquisitions (M&A) are not for the faint of heart. Any CEO who has navigated those waters will tell you it is a tremendous challenge to blend cultures, systems, processes and teams successfully. The statistic is 70-90% of M&A's fail -- that's a scary number! Instead of focusing on that metric, let's talk about numbers we should be measuring around M&A.

Every acquisition deal starts with an incredible amount of due diligence. Are the cultures and values compatible? Do the product lines and customer bases support each other? Do the numbers work and take us down a path of growth? Ultimately, if the deal goes through, benefits have been seen by both parties. Now, it's up to the newly-merged company to both preserve the current value of the organization and meet growth projections. It's a delicate balance.  

Top 22 KPI Examples for Technology Companies (Updated for 2019)

Tiffany Chepul Sat, Mar 30, 2019 @ 11:00 AM

It can be intimidating to sit down to a blank slate and begin working on your company’s first official KPI dashboard! Over the years, I’ve worked with hundreds of technology and software companies doing just that - beginning their KPI journey in Rhythm. So how do you get started?

First, it’s helpful to think of your business in terms of 4 key areas: Employees, Customers, Processes and Revenue. In order to have a clear high-level view of the health of your company, you should have visibility on all four areas. What can you measure to give you the proper insights on the health of your employees, customers, processes and revenue?  

Download our free KPI Guide to help you drive results with KPIs.

If you are still stuck, we’ve compiled the ultimate KPI cheat sheet for software companies! Below are some of the most common KPIs we’ve seen from technology companies using Rhythm for each of the 4 key areas:

How to Lead a Successful Weekly Team Huddle and Daily Huddle Meeting (Updated for 2019)

Tiffany Chepul Thu, Feb 28, 2019 @ 09:03 PM

The foundation of a successful Daily Huddle Meeting, Team Huddle Meeting or Weekly Huddle Meeting is a great facilitator to keep the weekly team huddle on track for an effective and productive meeting.

Below are some characteristics and best practices of some of our most successful weekly huddle meetings:

Cascading: Sales KPI Examples For Successful Sales Teams

Tiffany Chepul Thu, Feb 28, 2019 @ 03:38 PM

One of my favorite teams to coach through the Rhythm Cascade process is the Sales team.  Having been part of a large sales organization myself, it's always interesting to see different teams in action.  Some teams have a list of 50 KPIs that they track, while others are starting from scratch.  No matter the starting point, the question I get is the same:  "What are the most common ones you see as a Rhythm Coach?"   Below are a few of the usual suspects, along with some tips from some of our most successful sales teams on Rhythm.

How to Lead the Best KPI Discussion Ever in Your Weekly Team Meeting

Tiffany Chepul Thu, Feb 28, 2019 @ 11:00 AM

The struggle is real. We’ve all been in meetings about our metrics that produce seemingly endless discussion about the numbers, with no real actions, outcomes or impact on results. CEOs list this as one of their top frustrations – all-talk-and-no-action meetings regarding their Key Performance Indicators or meeting KPIs. 

So, how do you avoid the marathon hamster wheel and have an effective KPI discussion in your weekly team meeting? Teams who are really good at this have two things in common: a properly set up KPI dashboard and a great facilitator. Here are some patterns regarding both: 

How to Implement a New Process at Work in 5 Steps

Tiffany Chepul Thu, Feb 28, 2019 @ 11:00 AM

As companies grow, the need to strategic establish implementation processes to help you scale becomes inevitable. We've all reached a place in our role when the way we used to do things no longer works and we have to innovate. Necessity becomes the mother of invention - there's really no way to avoid it in a healthy growing company.

The truth remains, however: implementing new processes at work is hard. It's some of the most difficult work that teams do. Some teams struggle with change itself - it pushes people out of their comfort zone and sometimes there is resistance. Other teams struggle to develop the processes themselves - they can't agree on the best way to proceed to improve the business process. Even if you can define a new process and make some headway on changing people's mindsets, there is still the uphill battle for implementing the key processes that turn plans into action. 

The 10 Best Employee Engagement KPIs for HR and Beyond! (Updated for 2019)

Tiffany Chepul Thu, Feb 28, 2019 @ 09:00 AM

After recently reviewing thousand of Annual Plans and Quarterly Plans, I can say without a doubt that improving employee engagement seems to be top of mind for everyone this year. How on earth do you keep today's dynamic and diverse employees happy, engaged and productive? It's the million dollar question that we ask ourselves year after year.

According to Gallup, companies with highly engaged workforces outperform their peers by 147%. Gallup also concluded that 87% of employees worldwide are not engaged. So, how do you know if your company is on the right side of those statistics?  You need to start measuring employee engagement KPIs this quarter so that you can keep your A Players and reduce employee turnover.  This is not just a function for the human resources department, the best team managers measure employee satisfaction on their teams.

Job Scorecard vs. Job Description: What's the Difference in 2019? (Video)

Tiffany Chepul Thu, Feb 28, 2019 @ 09:00 AM

In recent consulting calls, Job Scorecards (sometimes referred to as employee scorecards) have been a hot topic. Many companies are looking for a way to provide more constant and balanced feedback and coaching to employees, instead of just an annual review

The truth is, traditional annual performance reviews can be riddled with anxiety. Many times employees perceive a connection to salary or a raise, which is stressful for everyone. The true value of a performance review - an opportunity for development and coaching - is often missed.

Creating Operational Synergy Between Cross Functional Teams

Tiffany Chepul Thu, Feb 28, 2019 @ 06:55 AM

One of the most important components of the Rhythm Systems, the Think-Plan-Do methodology is to implement a planning rhythm that includes the next level of management.  Taking Think-Plan-Do to operational teams creates alignment to the company plan and helps each team get focused on the next 90 days.  But, how can that help teams that need to work together?  How do you get two different operational teams to work together, not only in a positive way, but in a way that produces maximum impact on results?

Getting Unstuck on Your BHAG

Tiffany Chepul Thu, Feb 21, 2019 @ 11:04 AM

Looking back on the Annual Planning season, it seems like I was surrounded by BHAG talk! Many of you started working on nailing down your company’s Big Hairy Audacious Goal, while others had the breakthroughs they needed to finally get something inked.

In a couple of instances, however, teams admitted they were completely stuck. One team in particular was struggling and by digging deep, ultimately wrestled theirs to the ground. We were so impressed with their breakthrough, I wanted to share a little bit about their process.