Rhythm Blog | Tiffany Chepul

by Patrick Thean and the Rhythm Team

Software Implementation: Myth vs. Reality

Tiffany Chepul Tue, Jan 22, 2019 @ 11:29 AM

Bringing Rhythm into your organization can be a big change. However, it’s the first step on an exciting journey that will help you and your team build accountability, alignment and strong execution habits!

You’re not alone - many companies have been right where you are. They are experiencing stalled growth, missed numbers, people and accountability issues - the list goes on. Many of them had the same question you do: “So I decided to get started with Rhythm - what happens next?”

Below are a few common software implementation myths and how we help you avoid them:

Cascading: KPI Examples For Successful Sales Teams

Tiffany Chepul Wed, Jan 9, 2019 @ 03:38 PM

One of my favorite teams to coach through the Rhythm Cascade process is the Sales team.  Having been part of a large sales organization myself, it's always interesting to see different teams in action.  Some teams have a list of 50 KPIs that they track, while others are starting from scratch.  No matter the starting point, the question I get is the same:  "What are the most common ones you see as a Rhythm Coach?"   Below are a few of the usual suspects, along with some tips from some of our most successful sales teams on Rhythm.

Job Scorecard vs. Job Description: What's the Difference in 2019? (Video)

Tiffany Chepul Tue, Jan 8, 2019 @ 09:00 AM

In recent consulting calls, Job Scorecards have been a hot topic. Many companies are looking for a way to provide more constant feedback and coaching to employees, instead of just an annual review

The truth is, traditional annual performance reviews can be riddled with anxiety. Many times employees perceive a connection to salary or a raise, which is stressful for everyone. The true value of a performance review - an opportunity for development and coaching - is often missed.

How to Lead the Best KPI Discussion Ever in Your Weekly Team Meeting

Tiffany Chepul Mon, Jan 7, 2019 @ 11:00 AM

The struggle is real. We’ve all been in meetings about our metrics that produce seemingly endless discussion about the numbers, with no real actions, outcomes or impact on results. CEOs list this as one of their top frustrations – all-talk-and-no-action meetings regarding their Key Performance Indicators

So, how do you avoid the marathon hamster wheel and have an effective KPI discussion in your weekly team meeting? Teams who are really good at this have two things in common: a properly set up KPI dashboard and a great facilitator. Here are some patterns regarding both: 

How to Lead a Successful Weekly Staff Meeting and Daily Huddle (Updated for 2019)

Tiffany Chepul Tue, Jan 1, 2019 @ 09:03 PM

The foundation of a successful Daily Huddle or Weekly Meeting is a great facilitator. 

Below are some characteristics and best practices of some of our most successful executive teams:

Top 22 KPI Examples for Technology Companies (Updated for 2019)

Tiffany Chepul Tue, Jan 1, 2019 @ 11:00 AM

It can be intimidating to sit down to a blank slate and begin working on your company’s first official KPI dashboard! Over the years, I’ve worked with hundreds of technology companies doing just that - beginning their KPI journey in Rhythm. So how do you get started?

First, it’s helpful to think of your business in terms of 4 key areas: Employees, Customers, Processes and Revenue. In order to have a clear high-level view of the health of your company, you should have visibility on all four areas. What can you measure to give you the proper insights on the health of your employees, customers, processes and revenue?  

Download our free KPI Guide to help you drive results with KPIs.

If you are still stuck, we’ve compiled the ultimate cheat! Below are some of the most common KPIs we’ve seen from technology companies using Rhythm for each of the 4 key areas:

Why Should We Discuss Client and Employee Feedback at Our Weekly Meetings?

Tiffany Chepul Mon, Dec 24, 2018 @ 11:06 AM

Today, a client asked me to clarify the purpose of the Client/Employee Feedback item on the Weekly Meeting Agenda. It got me thinking and reminded me how important it is to step back sometimes, reevaluate things you do out of habit and ask "why." What's the purpose?

The 10 Best Employee Engagement KPIs (Updated for 2019 with Video)

Tiffany Chepul Tue, Dec 18, 2018 @ 09:00 AM

After recently reviewing hundreds of 2017 Annual and Q1 plans, I can say without a doubt that improving employee engagement seems to be top of mind for everyone this year. How on earth do you keep today's dynamic and diverse employees happy, engaged and productive? It's the million dollar question.

According to Gallup, companies with highly engaged workforces outperform their peers by 147%. Gallup also concluded that 87% of employees worldwide are not engaged. So, how do you know if your company is on the right side of those statistics?

Scaling Rhythm Software for Larger, Complex Companies

Tiffany Chepul Tue, Nov 13, 2018 @ 11:07 AM

So many Rhythm companies start off as what we consider “simple” companies. They are experiencing steady, but not explosive growth. They might only have the executive team using Rhythm. Some have a relatively flat structure with few locations and departments.

A CEO's Guide to Finding Hidden Disease in Your Organization

Tiffany Chepul Thu, Sep 20, 2018 @ 11:00 AM

You go to your doctor every year for a physical, but you rarely do this for your business. As you prepare your team for Annual Planning, it’s a great time for your annual check-up!

Do you feel like there might be some underlying issues as to why your team consistently falls short on execution? Or, that holes in your strategy might be contributing to things just feeling “off” at your company?

We work with hundreds of companies to help them find and address gaps in their strategy and execution using the Think-Plan-Do methodology.