Key Takeaways
- Alignment doesn't mean everyone starts on the same page; disagreement among smart people is a key ingredient in developing the right strategies, but once the decision is made, alignment takes over as the key to success or failure.
- If executives leave the planning session merely giving lip service to the decision, the plan is in trouble, because they're the ones who must communicate it to the rest of the organization, and people can tell when someone isn't bought in.
- The alignment meeting sequence: align the executive team around the company plan, cascade to department leaders, build aligned departmental plans, share those plans across departments, communicate to everyone, and display progress on a dashboard.
- Build alignment in the room by hearing all ideas, agreeing up front on how the decision will be made (CEO decides, consensus, or otherwise), and making decisions specific with Red-Yellow-Green success criteria so there's no room for misinterpretation.
- Before closing, do a gut check: give people one more chance to voice concerns, and build talking points together for the questions their direct reports will ask.
Sounds like a simple concept: Alignment. What makes this so hard to achieve? The fact is, if you are hiring the right people, you will have a lot of smart people on your team who disagree with each other. This is a good thing. Alignment doesn’t mean that everyone starts on the same page; if that were true,
then you’d just have a bunch of robots running around who all think the same way and who never challenge your ideas or come up with anything creative, interesting, or groundbreaking.
Difference of opinion among your team members is a key ingredient in developing the right strategies for your team, the ones that have been analyzed from different angles and debated in your planning sessions. However, when the dust settles and the decision has been made, this is where alignment takes over from diversity of viewpoints as the key to your strategy’s success or failure.
If the people in the room are still clinging to their ideas and agendas at the end of the meeting and merely give lip service to the decision that was made, you have a big problem. The executive team members in your planning sessions are the ones who are tasked with sharing the decision with the rest of the organization; if those people are not fully bought in themselves, forget having them communicate effectively to engage and align the rest of the company.
Alignment Meeting steps:
- Align the executive team around the company plan.
- Cascade alignment to the department leaders.
- Develop departmental plans that are aligned to the company plan.
- Come back together to share the departmental plans with other departments.
- Communicate the plan to everyone in the organization.
- Display progress toward achieving the plan on a dashboard so the team can view it.
If you can’t get your executive team to be on the same page about the plan, steps 2-6 will not be as effective. People can tell when you are not fully bought in… you let a little “They decided…” slip out, your body language when sharing the plan with others betrays you, or you simply openly share your frustrations that your ideas were not chosen.
While you are in your executive team planning session, here are some practical tips to build alignment:
Hear all ideas. Make it a point to hear from everyone and have some time for brainstorming where all ideas are heard and not argued. One main reason people do not align to a plan is that they don’t think their opinions were heard or considered.
Agree on a clear process for making the decision. The facilitator should make it clear from the beginning how the decisions will be made. Maybe after you hear all of the ideas and discuss and debate them, the team agrees that the CEO is the final decision-maker. Or, maybe you have a very democratic team, and the decision is reached by consensus. It is very important to be clear about how the final decision will be made and have a process in place that the team agrees to support.
Be 100% sure the team understands the decision. Once the decision about which strategies to pursue has been made, put some Red-Yellow-Green success criteria on them. Be as specific and measurable as possible so that there is no room to misinterpret the plan. If you are really concerned about alignment, have each person summarize the decision in their own words to share with the group so that you know they are all on the same page.
Check in to see how the group feels about the decision. You can quickly pass around the room to get a gut check. Usually, a good facilitator can tell when there is resistance to a decision, but sometimes lingering doubts and misalignment are floating under the surface. Give people one more chance to share their concerns and anticipate the roadblocks or questions they may get when rolling out this plan to their direct reports. Having this discussion and coming up with some talking points together can go a long way toward building alignment.
Start building company-wide alignment by aligning your executive team around the year and quarter plan, and you’ll be well on your way!
Interested in more information on Organizational and Team Alignment?
Organizational Alignment: How to Improve It and Crush Your Goals
Leadership Meetings: Align Your Team and Engage Employees Monthly with this Agenda
Company Alignment: The CEO's Roadmap to Organizational Bliss
Virtual Alignment for Your Team in a Work from Home World
Focus and Alignment: 4 Questions to Ask Your Team
Leadership Team Alignment: When Less Truly Is More!
Aligned Planning: Getting Aligned Cross-Functionally Throughout the Quarter
Align People: Getting Everyone on the Same Page to Drive Team Performance
Team Planning: How to do Team Planning for Team Focus & Alignment
Why CEOs Find it Hard to Align Teams When Scaling their Companies
Take Our Team Accountability Assessment to see how your team stacks up.
This blog has been updated on February 4, 2019.
Frequently Asked Questions
What is team alignment?
Alignment is what takes over after debate ends. Smart people should disagree while strategy is being developed, since diverse viewpoints produce strategies analyzed from different angles. But once the dust settles and the decision is made, everyone must fully commit to it. If people cling to their own ideas and agendas after the meeting, the strategy's execution is at risk.
What are the steps of an alignment meeting process?
Six steps: align the executive team around the company plan, cascade alignment to department leaders, develop departmental plans aligned to the company plan, come back together to share departmental plans across departments, communicate the plan to everyone in the organization, and display progress on a dashboard the team can view. If step one fails, steps two through six won't be effective.
How do you build alignment in a planning session?
Four practical tips: hear all ideas, with dedicated brainstorming time where ideas are heard and not argued; agree on a clear decision-making process up front, whether the CEO decides or the team reaches consensus; make sure the team understands the decision by adding specific, measurable Red-Yellow-Green success criteria; and check in on how the group feels about the decision before leaving the room.
Why do executive teams fail to align?
A main reason people don't align to a plan is that they don't think their opinions were heard or considered. Misalignment also shows: a slipped "they decided," body language that betrays frustration, or openly sharing that your ideas weren't chosen. Since executives carry the plan to their teams, that half-hearted buy-in undermines company-wide engagement.
How do you confirm everyone actually understands the decision?
Be as specific and measurable as possible with Red-Yellow-Green success criteria so there's no room to misinterpret the plan. If you're really concerned about alignment, have each person summarize the decision in their own words for the group, and anticipate together the roadblocks and questions they'll get when rolling the plan out to direct reports.
Jessica Wishart
Jessica is Senior Product Manager at Rhythm Systems. She has experience in Client Services and Rhythm software technical support. Her background is in Organizational Execution.
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