Most clients I’ve worked with say they understand the key role accountability plays in making a company operate more efficiently (and therefore more effectively). They see the relevance of accountability and its place in the bigger scheme of things. And the research backs up what they think. Performance cultures have higher levels of personal accountability and as a result, they also have higher levels of overall company performance, employees feel a higher level of commitment to their jobs, and employee morale is higher (U.S. Office of Personnel Management).
As leaders focus on defining their core business strategies, as they work to clarify the company’s longer-term vision, as they encourage innovative thinking and more, they dream of empowering their people to do the work that needs to be done to accomplish the company’s overall strategic intent.