Here's how the start stop continue exercise works:
The week before the Company Quarterly Planning Session, the facilitator sends out the Start Stop Keep Tool to the executive team. It's three seemingly simple questions:
1. What should we Start doing? (Starts are things we should consider doing that we are not doing now. What are some opportunities to improve?)
2. What should we Stop doing? (Stops are things that are not working and need to be scrapped or fixed. What is ineffective that we can stop doing to save our energy and bandwidth for other opportunities. These are items that can "dehassle" your team.)
3. What should we Keep doing? (Keeps are things that are working well and we should continue doing. Focus on bright spots: Items that are working well that may be replicated across the company.)
For each question, participants should provide their top 3 answers that pertain to them and their department. Answers should be specific and actionable.
For even further insight, members of the executive team can have their direct reports do a Start Stop Keep, too. Exec team members can then use feedback from their entire team in their own Start Stop Keep.
Prior to the Planning Session everyone returns their answers to the session facilitator who compiles them into a clean list with duplicates removed. The feedback is then discussed during the "Review & Learn" portion of the Planning Session Agenda.
Download the free guide for meeting facilitation, that provides tips and tricks that help for in person and remote meetings!
Want to learn more about Quarterly Planning? Check out these additional quarterly planning resources:
Value of Outside Facilitation for Quarterly and Annual Planning
Using Priorities and Quarterly Rocks to Align Your Organization (Infographic)
The Anatomy of a Great Quarterly Plan (Infographic)
Lean Quarterly Planning: How Complex Companies Drive Out Waste
10 Tips for a Successful Quarterly Planning Session (Video)
How to Choose the Right Priorities During Your Quarterly Planning Session
Tips to Help You Prepare to Facilitate Your Next One-Day Quarterly Planning Session
How Much Time Should I Allocate for My Quarterly Planning Session?
The Definitive Guide to Quarterly Planning
Rhythm Systems Quarterly Planning Resource Center
Editor's Note: This blog was originally published on May 16, 2012 and has been updated.