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Rhythm Blog | Strategy Execution

by Patrick Thean and the Rhythm Team

Welcome to Charlotte!

Paige Wilcox Wed, Oct 9, 2019 @ 11:54 AM

We are thrilled to host our 5th Annual Breakthrough Conference once again in Charlotte, NC, this October 24th and 25th, at the Charlotte Marriott City Center. Charlotte is Rhythm Systems' home base, and we want you to enjoy it as much as we do. Here are some recommendations to enhance your stay once the conference is wrapped!


  1. Dine at 5Church, in walking distance of the Charlotte Marriott City Center, for sophisticated southern cuisine.

How to Use Execution as a Key Differentiator in a Changing Market [Video]

Tiffany Chepul Thu, Sep 19, 2019 @ 11:03 AM

Craft breweries are one of the fastest growing industries in our region. They are popping up all over the country and the regulatory environment is finally catching up. Recently, regulations were lifted to allow brewing up to 50,000 barrels. Breweries now have increased opportunities to grow at an exponential rate.

Growth is tricky, however, especially when there are so many ways your company can grow. The key is to pick only 2-3 Winning Moves for Growth and then hyper-focus on how you execute those moves.

How to Use Rhythm to Plan Cross Functionally

Jessica Wishart Wed, Sep 18, 2019 @ 11:02 AM

I just got back from a user conference, and I was reminded of the amazing level of detail and planning that goes into pulling off an event like this - there’s so much to do from all departments. Someone’s got to lock down the venue, plan the budget, secure the speakers, sell the tickets, market the event, set up the registration and event website, handle the hotel room blocks, ensure customers have a great experience, plan the food and beverages, recruit and coordinate the sponsors, purchase the swag, design and print all the signage, name badges, slide decks and more. And then, you have to put on the event with all the inevitable unexpected snags and last-minute surprises, and follow up after the event. A project like this requires alignment, communication, and flawless execution.

4 Ways to Prepare Your Employees for a Merger

Ted Skinner Fri, Aug 30, 2019 @ 09:00 AM

An acquaintance of mine has recently undergone a merger at her corporation. As a mid-level employee, she knew it was coming; her company had announced a few months ago, but she hadn't heard any specific details other than it was going to happen.

When the time came for the companies to merge, there was confusion, misalignment, and miscommunication. Unfortunately when merging companies, often preparing employees for coming change has been left off the agenda or is an afterthought.  Trust me that it is just as important, if not more so, to make the teams are prepared for the merger as it is to worry about day to day operations. The long term success of the merged company depends on the communication strategy to communicate with employees.

Supercharge Your Sales Revenue with Core Customer & Brand Promise

Alan Gehringer Fri, Aug 30, 2019 @ 09:00 AM

How much time, money, and energy are you wasting trying to sell to the wrong customers? 

Determining who your core customer is and developing the right brand promise can really supercharge your sales engine.

We are gearing up for our annual Breakthrough Conference in Charlotte in October. This year’s event promises to be even better than last. And last year was amazing, as so many of our attendees commented. We have several keynote sessions planned, from our own Patrick Thean and Cathy McCullough, one with Dr. Stephen Vogt from BioPlus, and one with Joseph Grenny, author of Crucial Conversations. Along with the keynotes, we have a great schedule of breakout sessions developed by our team and presented by our expert consultants.

Brand Promise: If You Don’t Know It, Your Customers Don’t Either

Tiffany Chepul Mon, Aug 26, 2019 @ 12:00 PM

Recently, a new grocery store chain opened here. It shall remain nameless to protect the guilty and the innocent, as Patrick says.

Rhythm Software Implementation Roadmap (Infographic)

Jessica Wishart Fri, Aug 23, 2019 @ 11:02 AM

One of the best parts about my job is getting to see clients have that "ah-ha" moment in Rhythm - the moment the software and the methodology come together and the client just gets it and sees the tremendous value. However, it takes some clients longer to get to this moment than others. In trying to figure this out, I've come to realize that part of it is human nature. Like any new process or software system, implementing Rhythm requires the team to make some changes. People struggle with change, even positive change.

5 Reasons Why You Need The Right KPIs (Infographic)

Jessica Wishart Fri, Aug 23, 2019 @ 09:00 AM

Measuring the right Key Performance Indicators (KPIs) is vital to the health and success of your business. However, when we onboard new clients, we find that some of them are uncertain about what they should be measuring and how they can use these powerful tools.  They often ask "Why do we need KPIs?" or "Why use KPIs?" as they think their way of doing things isn't broken.  Effective KPIs are important metrics to make sure that you can accomplish any business objective.

KPIs are more than numbers you report out weekly - they enable you to understand the performance and health of your business so that you can make critical adjustments in your execution to achieve your strategic goals. Knowing and measuring the right KPIs will help you achieve results faster.

Change Management Process: Expectation vs. Reality

Jessica Wishart Fri, Aug 9, 2019 @ 11:02 AM

You’ve done all the research. You’ve compiled a spreadsheet full of requirements, Googled until your eyes crossed, talked to sales reps, done demos and free trials, worked out a budget, created the business case, made recommendations to your team, and you are ready to pull the trigger on a new software solution. Now, the decision is made so the hard part is done, right? Wrong!

The reality is that rolling out a new system, tool, or discipline in your business can be a headache. Even if it is something that will help your team succeed in the long run and end up saving them lots of time, change is hard. Organizational change management is not an overnight process. New habits take time, and the temptation is always there to fall back on what’s familiar—those well-worn, neural pathways have a comforting draw. According to an article in Forbes, "For the brain to rewire itself, it requires sustained practice of a new behavior..." Sustained practice takes discipline—that's not easy. As a leader, you have to take the long view and find ways to bring the rest of the organization along with you. Effective change management requires a leader to navigation all four stages during the change management process.

Goal Setting: 5 Steps to Drive Better Results

Tiffany Chepul Tue, Jul 30, 2019 @ 11:02 AM

Goal setting is both a skill and an art. Whether you are new to the goal-setting game, or a seasoned pro, there is always room for improvement.

When writing goals, use these 5 steps to drive better results.

Step 1: Write your goal and keep it simple

Start by writing your goal in a clear, action-oriented way. It should start with a verb and state exactly what you are going to do and by when. Let’s start with one example and work it through the 5 steps.

Example Goal: Hire and train 20 new sales reps by end of September