You’ve done all the research. You’ve compiled a spreadsheet full of requirements, Googled until your eyes crossed, talked to sales reps, done demos and free trials, worked out a budget, created the business case, made recommendations to your team, and you are ready to pull the trigger on a new software solution. Now, the decision is made so the hard part is done, right? Wrong!
The reality is that rolling out a new system, tool, or discipline in your business can be a headache. Even if it is something that will help your team succeed in the long run and end up saving them lots of time, change is hard. Organizational change management is not an overnight process. New habits take time, and the temptation is always there to fall back on what’s familiar—those well-worn, neural pathways have a comforting draw. According to an article in Forbes, "For the brain to rewire itself, it requires sustained practice of a new behavior..." Sustained practice takes discipline—that's not easy. As a leader, you have to take the long view and find ways to bring the rest of the organization along with you. Effective change management requires a leader to navigation all four stages during the change management process.