Wait... The Cost of Silence in an Organization is How Much?

By: Cindy PraegerTue, Jan 31, 2017 @ 09:00 AM

Recently, we held a webinar with VitalSmarts about Crucial Conversations and its effect in the workplace. I was astonished to learn about the staggering cost of silence in an organization. As Chase McMillan pointed out, there are two immediate responses to conversations involving high stakes, strong emotions, and opposing views: violence and silence. "Silence starves the discussion; it decreases the collectively IQ of the group. There is less buy-in for the discussion,“ Chase noted.

According to a VitalSmarts survey, the problem is much more pervasive than one would think. 72% of workers fail to speak up when a fellow worker fails to pull their weight. 68% don't speak up when they see someone disrespected, and 55% fail to speak up when there is confusion about decision rights. Silence is not only pervasive, but it's also extremely costly. Each failed conversation costs an average of $7500 in time and resources, and employees waste seven days or more.

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Topics: Rhythm Systems Webinar, Communication

Leadership Can Be Counterintuitive

By: Barry PruittWed, Feb 19, 2014 @ 09:26 AM

I often find that what actually works for CEOs and leadership teams is counterintuitive. What was thought to be smart isn’t. And what was thought to be dumb may actually be a good idea. This is why I emphasize to clients that all planning should be done with the team, tapping into the experience, expertise, and viewpoints that you already employ. And yes, I know, that this sounds counterintuitive for some of you high-energy, get ‘er done CEOs and leaders. However, this approach will actually speed up the execution effort, as you will already have buy-in from the leaders whose support you’ll need.

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Topics: Rhythm Systems Webinar, KPI, Rhythm Dashboard

Annual Planning Webcast Q&A

By: Patrick TheanWed, Oct 19, 2011 @ 11:11 AM
Thank you to everyone for attending my webcast on Friday.  I have received feedback that it was very helpful as everyone starts to get ready for Annual Planning 2012.  As promised - here are some of the questions and answers from Friday. 
Question:  Are there tools that can help us manage and develop KPI's for timeline based key initiatives?  
You might want to consider some project management tools for timeline based stuff - like 37signals BaseCamp product.  We also have a service here at Rhythm Systems that provides tools together with our coaching that we call Rhythm Elite.  We use our software system,Rhythm, to manage both priorities and KPIs.  
Question:  When is the best time to share the plan for 2012 - before the year starts or at the beginning?"
Best time is when your team is most receptive.  What is the rhythm or cadence for your company?  If your team likes to let things sit and marinate in their brains, then meet before the year starts.  If they are more likely to forget when the year begins after New Year celebrations, then kick off the year strong by sharing the 2012 plan at the start of the year.
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Topics: Rhythm Systems Webinar, Annual Planning

2X People Plan

By: Patrick TheanWed, Jun 15, 2011 @ 12:16 PM

I received some questions via email after the webcast regarding the 2X People Plan tool.  Here are some questions and my thoughts on it.  Please let me know how you are doing with the tool.  Feel free to comment here for the learning of all.    

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Topics: Rhythm Systems Webinar, People