The 10 Best Employee Engagement KPIs (Video)

By: Tiffany ChepulTue, Feb 14, 2017 @ 09:00 AM

After recently reviewing hundreds of 2017 Annual and Q1 plans, I can say without a doubt that improving employee engagement seems to be top of mind for everyone this year. How on earth do you keep today's dynamic and diverse employees happy, engaged and productive? It's the million dollar question.

According to Gallup, companies with highly engaged workforces outperform their peers by 147%. Gallup also concluded that 87% of employees worldwide are not engaged. So, how do you know if your company is on the right side of those statistics?

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Topics: KPI, Employee Engagement

Marketing KPI Examples for a Great Year

By: Alicia CrokeThu, Jan 19, 2017 @ 09:00 AM

Recently, our marketing team sat down and talked about our annual plan for 2017. Marketing departments have many campaigns they focus on throughout the year, so we broke our campaigns down over four quarters. We track our campaign performance over four main drivers: emails, website design, social media, and SEO. We break those down into team KPIs and then even further down into individual KPIs for team members.

I thought I would share just a few KPI examples from our session. In addition to using to our own handy KPI guide for help, we did source some of our KPIs from Hubspot and Impact Branding. The two areas I will focus on are email performance and Social Media.

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Topics: KPI

Breakthrough Your Complex Key Performance Indicators (KPIs)

By: Ted SkinnerSun, Sep 25, 2016 @ 12:01 PM

Summer is over, kids are back in school, and now it's time to turn your focus back to the workplace. Yes, I know it might not be as exciting as hanging out with your family and friends on the Isle of Palms to see rescued sea turtles released, but you know life’s a beach and it is time to get back to work.

So, as I sit at my desk preparing for our second annual Breakthrough Conference this October 18 and 19 in sunny Charlotte, NC, I am researching the vast amount of KPI data and resources that we have here at Rhythm Systems. As a leading software and consulting firm laser focused on execution for mid-sized companies, we have helped our clients implement thousands of KPIs specifically tailored to their unique business situation. These KPIs help companies grow, recruit and maintain high-performance teams, increase operational efficiencies and much more.

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Topics: KPI, Breakthrough Conference

Bring Your KPIs to Life: Drive Visibility & Accountability with Composites

By: Jessica WishartTue, Jul 26, 2016 @ 09:00 AM

Metrics are key to understanding your company’s health. Most businesses have some key performance indicators (KPIs) that they’re tracking. Some companies use Excel spreadsheets to keep track of the company’s health with a few KPIs that only the CFO and the CEO ever see. Other companies have long lists of metrics that they track but only look at once a year, and even then, the list is so long that the numbers are fairly meaningless. What if these metrics actually caused your team to take action, helped you make better decisions and even increased accountability and visibility at your company? At Rhythm Systems, we’ve found that there’s a better way to track and actually make your metrics work for you, not just sit in spreadsheet purgatory until the next time you dust them off for a cursory glance.

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Topics: KPI

Break Down Your Process Before You Break Down Your Business

By: Barry PruittThu, Jul 7, 2016 @ 09:00 AM

“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas A. Edison

Thomas Edison knew what he was talking about. While consulting with fast growth companies and delving into the complex problems they face, I see a consistent need for process identification, breakdown, and prioritization in order to choose Key Performance Indicators (KPIs). What I mean is the ability to break a large process into component pieces, put the pieces in some type of priority or rank order, and choose a few of the right ones to measure as KPIs. Lack of this knowledge is often the gravity (or drag) companies experience while trying to propel a company forward with faster growth and success.

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Topics: KPI

How Do Your Customers Really Feel? (Infographic)

By: Cindy PraegerThu, May 26, 2016 @ 09:00 AM

Clearly, you love your clients, but do they love you back?

If you're like me, you really enjoy working with your clients. You may even feel like you have developed personal relationships with them. But, when it comes to how your clients feel about you, your team and your company, you need data, not just a gut feeling.

There is a major difference between having a relationship with a client and having a client who is satisfied with the work your company is providing.

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Topics: Customer Service, KPI

Using KPI Data to Predict Success & Prompt Action

By: Tiffany ChepulThu, May 12, 2016 @ 09:00 AM

Those of you using the Rhythm tool to track and discuss your KPIs weekly have probably seen the Projected, Actual and Variance fields on each KPI record.

Some teams have mastered those fields and are using them to help predict success and failure and make adjustments along the way during their13-Week Race. Other teams are still learning how to maximize the power of Projected, Actual and Variance to help them win as a team.

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Topics: KPI

Managing Workplace Stress: The Best Gift You Can Give (SlideShare)

By: Toni SwintTue, Apr 26, 2016 @ 09:00 AM

What's one of the best gifts you can give your employees? Some may say a team lunch or financial rewards.

At Rhythm Systems, we are huge fans of celebrations. But, we think that helping our employees keep workplace stress at manageable, healthy levels is even more valuable — for them and for our company.

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Topics: KPI, Employee Engagement

Which KPI Dashboard Should We Use at Our Weekly Meeting?

By: Tiffany ChepulSun, Feb 21, 2016 @ 12:00 PM

As a Weekly Adjustment Meeting facilitator, you have several KPI dashboard views at your fingertips in Rhythm. Each dashboard serves a specific purpose and drives a particular discussion. So, how do you know which dashboard view will serve your team the best, prompt the right discussions, and drive results? 

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Topics: Weekly Meeting, KPI, Rhythm

Learn to Calculate Customer Lifetime Value In Order to Drive Strategic Decisions

By: Guest BloggerTue, Feb 16, 2016 @ 09:00 AM

Written by Peter L. Wyro, M.B.A. of www.justcherry.coiStock_000051456918_Medium.jpg
Peter is the CEO of Cherry, an ROI-Ready Inbound Marketing Agency. For nearly 20 years, he has helped transform businesses into highly-valued assets. His expertise is marketing strategy and new product development.

One of the biggest challenges that marketers face is justifying their investments. How much should your business spend to acquire a new customer? If you spend too much, you’ll eventually go out of business. If you don’t invest enough, you might be missing opportunities to grow – much to the delight of your better-informed competitors. The stakes associated navigating this dilemma are pretty high. Forecasting future cashflows by calculating customer lifetime value is an essential practice in figuring out how to invest in your ideal customer.

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Topics: KPI