Rhythm Blog | Jessica Wishart

by Patrick Thean and the Rhythm Team

Time for a Meeting Makeover: Transform Your Weekly Staff Meeting [Infographic]

Jessica Wishart Thu, Jun 14, 2018 @ 11:00 AM

Weekly Team Meetings…we’ve all got them. Conventional business wisdom has proclaimed since the beginning of time that the weekly staff meeting is a necessary evil. Lately, ditching the time you spend in meetings is a popular productivity hack, but without the regular time to collaborate with your team, you miss valuable problem-solving time and run the risk of everyone working in a silo—potentially on the wrong things.

How to Create a Leading Indicator KPI

Jessica Wishart Wed, Jun 6, 2018 @ 11:00 AM

When thinking about the most important numbers to measure in your business, most of our clients have no trouble coming up with a list of results they want to achieve. The usual suspects are Revenue, Profit, EBDITA, # of customers, employees, or locations, etc. These Result Indicator KPIs are important - you need to think about the results you want to achieve in your business and set those targets. But, don’t stop there. For your key performance indicators to truly help you solve business problems and reach your goals, you also need to spend time developing Leading Indicator KPIs.

How to Use Job Scorecard KPIs to Drive Your Performance

Jessica Wishart Wed, May 23, 2018 @ 11:00 AM

If you read our blog often, you know that we frequently recommend using a Job Scorecard - we find this tool is exceptionally helpful in a variety of situations. Use it for hiring, use it for clarifying expectations around roles and goals, use it for ongoing performance conversations, use it for personal career growth. The Job Scorecard truly is a versatile power tool that can increase productivity and effectiveness both for individual contributors and for team leaders. However, I’ve noticed that many of our clients get stuck filling out the Job Scorecard template. To be honest, I got stuck on it myself. The part that seems to trip us all up is the part that can maximize the return on your investment of time and energy to create the Job Scorecard - the Desired Result KPIs. 

Why Are Job Scorecard KPIs so Important?

Goal Setting 101: How to Write an Effective Priority [Infographic]

Jessica Wishart Thu, May 17, 2018 @ 11:00 AM

Goal setting is an essential skill for both personal and professional success. If you aren’t setting goals, you’re likely not making progress. However, research by the University of Scranton found that 92% of people who set New Year's resolutions never achieve them.

Business goals don't fare much better; 67% of great strategies fail due to poor execution. Writing an effective goal will increase your chances of successfully achieving that goal. Fortunately, goal-setting is a skill that you can learn and improve.

Here are 6 Easy Steps to Writing an Effective Priority:

Are Recruitment Challenges Constraining Your Growth?

Jessica Wishart Thu, May 10, 2018 @ 11:00 AM

According to a recent study from the National Center for the Middle Market and the Brookings Metropolitan Policy Program, "Nearly four out of 10 middle market executives say that a lack of talent constrains their company’s ability to grow. A larger number—44%—say that a lack of candidates with the right skills makes it difficult to recruit.” Even if you have the right growth strategy in place and are using a recruitment method like Topgrading, the study suggests that middle market companies have some unique challenges finding the right people. 

How to Lead a Tough Conversation [Infographic]

Jessica Wishart Thu, May 3, 2018 @ 11:00 AM

As a leader, your job will inevitably entail having to initiate some tough discussions. If you want to build an accountable team, one of the key things you'll have to do is remove obstacles, including taking on those tough people issues that can sap a team's energy and momentum. A leader's inability or unwillingness to tackle the elephant in the room, deliver some tough feedback, or confront an issue head-on will sink your team's morale, hurt engagement, and ultimately cost the team productivity and results.

On the flipside, being willing to give direct, constructive feedback, even if it is negative, will foster a culture where accountability and openness can thrive. 

Weekly Adjustment Meetings vs. Weekly Status Meetings (Infographic)

Jessica Wishart Tue, May 1, 2018 @ 09:00 AM

Establishing the right meeting rhythm with your executive team is key. Many executives spend the majority of their days in one meeting or another; when you consider their salaries and the many other demands on their time, you want to ensure you are doing everything possible to only have meetings that add value.

Many executive teams are in a rhythm of meeting weekly to update each other on the status of projects and priorities.  While it is important to have clear communication and keep each other in the loop on these important topics, the time you spend with your executive team would be far more valuable if you replaced boring weekly status update meetings with Weekly Adjustment Meetings that energize your team around solving problems before it is too late to hit your quarterly goals.

The infographic below is a comparison of Weekly Adjustment Meetings and Weekly Status Meetings. 

Brand Promise Examples: The Good, The Bad, The Ugly

Jessica Wishart Tue, May 1, 2018 @ 09:00 AM

Your Brand Promise is the promise you’re making to your customers that both really matters to them and differentiates you from your competition.  It should help you win more of the right customers by helping you focus on how you sell your product/service to your Core Customer.

What makes a Brand Promise “good” is not only its appeal to your Core Customer and its ability to help you close sales with them, but also your ability to consistently deliver on that promise.  

The Power of Strategic Storytelling to Inspire Results [Video]

Jessica Wishart Thu, Apr 26, 2018 @ 11:00 AM

Storytelling may seem like an old-fashioned tool, today — and it is. That’s exactly what makes it so powerful. Life happens in the narratives we tell one another. A story can go where quantitative analysis is denied admission: our hearts. Data can persuade people, but it doesn’t inspire them to act; to do that, you need to wrap your vision in a story that fires the imagination and stirs the soul. - Harrison Monarth, Harvard Business Review 

Storytelling is an artform, but don’t be tempted to think of it as “soft stuff” that doesn’t matter. According to an article in Forbes, storytelling is "a business competency that drives emotional engagement and  resulting  enhanced business performance.” At our last Breakthrough Conference, we had the pleasure of hearing an inspiring story from one of our clients, Manny  Ohomne , the founder and CEO of Samaritan’s Feet. 

40 KPI Examples for the Service Industry

Jessica Wishart Tue, Apr 17, 2018 @ 11:00 AM

Research shows that our economy is largely being driven by middle-market firms, especially those in the service industries. According to a press release from American Express: