4 Steps to Get Your KPI Dashboards Back On Track

By: Patrick TheanTue, Jun 9, 2015 @ 09:00 AM

The most popular topic throughout our blog and social media, and what I’m most frequently asked about at speaking events or when meeting other business professionals – is always Key Performance Indicators (KPIs). Getting started with measuring KPIs is difficult enough, but then it is very easy to veer off track.

Your KPIs need to work for you. They need to be leading indicators to tell when you are doing well or need to make an adjustment. Your team should look forward to reviewing them each week, and if not, it may be time to work on your KPIs to get back on trackIf your KPIs are not working for you, it means you are working for them , a.k.a. wasting your precious time and energy measuring, without receiving the benefits.

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Topics: KPI, Leading Indicator

Forecasting & Prediction: Execute with Confidence

By: Jessica WishartFri, May 22, 2015 @ 09:00 AM

If you have ever downloaded any tools or other resources on our site, you know that we usually ask you about your Biggest Business Challenge in our forms. In response to your feedback, we are featuring a series of blogs on your biggest business challenges! This post is a response to the challenge “Forecasting and prediction."

How many times have we been disappointed by an inaccurate weather forecast? The local news meteorologist smiles and says in a cheesy voice, “Get out your golf clubs and dust off the barbecue pit; Saturday will be sunny and 70 degrees. A perfect day…” Then, we wake up to thundershowers that bring in a cold front.

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Topics: Adjustments, Leading Indicator, Winning Move, Dashboards, Think

How Leading Indicators Can Help You Win The 13-Week Race™

By: Patrick TheanSun, Apr 26, 2015 @ 12:00 PM

Every quarter is a 13-Week Race™. It goes by fast. Before you know it, the quarter is over. And then the year is over. You are left with the question, “Did we accomplish what we set out to accomplish?”

If you’ve read my book, Rhythm, this is the first paragraph of Chapter 7. Winning the 13-Week Race™ every quarter is critical to achieving your annual goals. To win the 13-Week Race™, you need to use leading indicators to help you make adjustments along the way.

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Topics: KPI, Leading Indicator

Are You Monitoring the Right KPI’s to Ensure Your Employees Are Fully Engaged at Work?

By: Alan GehringerTue, Mar 18, 2014 @ 10:15 AM

As a Rhythm consultant, I work with many clients to help them develop their KPI’s and Critical Numbers.  One of the goals is to have two or three KPI’s that monitor employee health and a Critical Number that focuses on the people/relationship side of the business.  I get many requests to provide examples of these indicators, as most organizations do not think about this naturally. We tend to focus on revenue, profits and operational aspects of the business, often forgetting to track the health of the relationships that impact our business.

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Topics: People, KPI, Leading Indicator, Employee Engagement

Use KPI Bifocals to View Your Critical Numbers

By: Barry PruittTue, Nov 12, 2013 @ 10:40 AM

I’ve had a few major incidents regarding eyes - two that I cannot forget. One was getting my first pair of glasses, and the second, a few years later, was my first pair of bifocals. Although it felt personally traumatic, it was a perfect illustration of regularly revisiting – and as appropriate, refocusing – your KPIs. In fact, it is even more important to focus on a special one or two KPIs. So, why should you care about a “special” KPI which we call your Critical Number?

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Topics: KPI, Leading Indicator

Are Your KPIs Leading Indicators? Does Your Team Know What Critical Adjustments to Make?

By: Patrick TheanFri, Oct 18, 2013 @ 09:30 AM

Kaihan Krippendorff, master strategist and author of Outthink the Competition and columnist for Fastcompany interviewed me on the topic of leading indicators and KPIs (Key Performance Indicators) last week for his blog. I always find it useful to read someone else's perspective, especially a master strategist like Kaihan. To read his article, click here and choose "The 20-Minute exercise for driving new growth." I hope you enjoy reading Kaihan's blog. It's a strong summary of 4 key points I teach:

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Topics: KPI, Leading Indicator

Evaluating Your Measurement System & KPI's

By: Alan GehringerMon, May 20, 2013 @ 05:36 PM
Evaluating your measurement system and selecting the right KPI’s and critical numbers is essential to ensure you are monitoring the right metrics to successfully grow your business.  Too often, we spend a lot of energy capturing data that is not turned into information or not useful in making the necessary adjustments to move the business forward. 

According to the Baldrige Award criteria, there are six balanced categories to include when designing your scoreboard:

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Topics: KPI, Leading Indicator

How to Develop a Strong Plan for the Quarter Using Rockefeller Habits

By: Patrick TheanMon, Apr 1, 2013 @ 06:10 PM

Q1 is over.  I like to think of every quarter as a 13 week race.  The only way to have a great year is to have 4 great quarters, one at a time.  The only way to have a great quarter is to have a great week 13 times.  So let's take stock.  How was Q1 for you? Here are some questions to help you assess your quarter and plan an even stronger quarter:

  • Did we achieve our goals for the quarter that just ended?
  • Are we on track to achieve our goals for the year?
  • What adjustments can we make to ensure the next quarter is even better?  
  • Did we have any bright spots that worked well that we can scale across the company?
  • Do we have to face some brutal facts and adjust for priorities that might have fallen behind?  Red or yellow priorities?
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Topics: Quarterly Planning, KPI, Leading Indicator

Using Leading Indicators To Help You Make Adjustments

By: Patrick TheanMon, Jun 20, 2011 @ 12:17 PM

 

Leading indicators and results indicators are both key performance indicators (KPIs).  I love leading indicators.  The right leading indicators will guide you towards your desired outcome.  If you pay attention to them, you can't help but think of necessary adjustments if you start veering away from your desired results.

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Topics: KPI, Leading Indicator