Rhythm Blog | Communication

by Patrick Thean and the Rhythm Team

Your Blueprint to Get Your Message Moving

Barry Pruitt Tue, Sep 19, 2017 @ 09:00 AM

We’ve been busy preparing for our Breakthrough Conference in Charlotte, working on keynotes, topics, and materials that would help leaders to break through to a great 2018. So it was no surprise that my mind drifted to reliving lessons learned the hard way - and successes - in delivering a message. Having experience with sales, webinars, classroom facilitation, workshops, and keynotes, I first want to share that each is different in unique ways. However, there are consistent approaches and best practices for each that will help you to be heard above a noisy world of communication. I shared best approaches in previous blogs like 6 Keys to Save Communication Time, Stand Up, Speak Up, and Shut Up, and my 3-Step Process to a Great Standup.

My focus in this blog has to do with being stuck in your message. Whether you're a salesperson, a marketer, a consultant, or a training professional who needs to effectively engage an audience, you can improve by asking yourself what do you want your audience to think, say, or do differently? What action do you want them to take?

Poor Communication Is Costing You

Jessica Wishart Tue, Jul 18, 2017 @ 09:00 AM

In a previous job, I used to come into work every day with no clue what I was going to work on. There would be some days where the whole company would be running around like crazy putting out fire after fire, staying late, stressing about unexpected projects and deadlines. And, there would be some days where I would catch up on paperwork and filing, linger with coworkers over a long lunch break, and basically wait around for something to do. Everyone had a day job that we managed to get done, but we also had no idea what the priorities or longer-term growth goals were for the company. We didn’t know the plan, and we couldn’t prioritize our time effectively or ensure that we were working on what was most important on any given day.

4 Ways to Prepare Your Employees for a Merger

Alicia Croke Tue, Jul 11, 2017 @ 09:00 AM

An acquaintance of mine has recently undergone a merger at her corporation. As a mid-level employee, she knew it was coming; her company had announced a few months ago, but she hadn't heard any specific details other than it was going to happen.

When the time came for the companies to merge, there was confusion, misalignment, and miscommunication. During a merger, often preparing employees has been left off the agenda or is an afterthought.

6 Keys to Save Communication Time: Gain a Following Like a Great Preacher

Barry Pruitt Sun, Apr 23, 2017 @ 12:00 PM

No matter your spiritual beliefs, there is no denying that great preachers have a large number of followers. I’ve found that the same is true for great leaders. You know, the ones that leave a lasting legacy. They may not enjoy standing in front of an audience or speaking in front of people, but there is no doubt that they influence when they speak.

As a consultant to CEOs and leadership teams, and based on my previous experience coaching professional speakers across the US, I’ve discovered that (nearly) everyone would like to develop their speaking skills. The question then becomes, what makes a communicator popular and influential?

Wait... The Cost of Silence in an Organization is How Much?

Cindy Praeger Tue, Jan 31, 2017 @ 09:00 AM

Recently, we held a webinar with VitalSmarts about Crucial Conversations and its effect in the workplace. I was astonished to learn about the staggering cost of silence in an organization. As Chase McMillan pointed out, there are two immediate responses to conversations involving high stakes, strong emotions, and opposing views: violence and silence. "Silence starves the discussion; it decreases the collectively IQ of the group. There is less buy-in for the discussion,“ Chase noted.

According to a VitalSmarts survey, the problem is much more pervasive than one would think. 72% of workers fail to speak up when a fellow worker fails to pull their weight. 68% don't speak up when they see someone disrespected, and 55% fail to speak up when there is confusion about decision rights. Silence is not only pervasive, but it's also extremely costly. Each failed conversation costs an average of $7500 in time and resources, and employees waste seven days or more.

A Millennial in Need of Crucial Conversations

Melissa Enriquez Tue, Nov 15, 2016 @ 09:00 AM

I recently came home from a walk with my pup, Brody, to find my sister at my place in distress. I was determined to get to the bottom of it. One thing you need to know about my sister is that it takes a lot to get under her skin so I knew her concerns were real.

On the surface, she loves her workplace and the opportunities she has there. It is truly a great place to work. They have unlimited vacation days, they work hard and play hard everyday. She is a millennial in the workforce, and she came across her first growing pain – job clarity. Now, how many of us can relate to her? I think we call can.

3 Steps to Be Situationally Multilingual

Barry Pruitt Wed, Aug 24, 2016 @ 08:00 AM

It was an incredible moment. She had traveled thousands of miles, spent hundreds of hours, and suffered the pain of learning a new language for just this moment. There I was in the middle of facilitating a company's annual planning session when I asked the question, “does anyone speak English as a second language?” Eva (I’ve changed the name to protect the innocent) raised her hand and said, “Yes, Vietnamese is my native tongue.” I followed with this: "IF I had information to share with Eva, and I spoke to her in Vietnamese (which is not my native tongue), was I changing 1) myself, 2) the message, or 3) the way I delivered the message?” Eva determined that I was changing the way I delivered the message.

3 Secrets to Motivation

Barry Pruitt Thu, Aug 18, 2016 @ 09:00 AM

Your word of encouragement during any team member failure is worth more than an hour of praise after company success.

OK, you’re a successful leader or business owner. You invested in your team, and it has paid off in engagement and positive working relationships. Where do you go from here? How do you continue the praise and rewards that got you here? Your praise and rewards work well for a limited time, but at some point, you need a team dynamic to develop or you’ll lose momentum.

How to Close the Communication Gap (Infographic)

Jessica Wishart Sun, Aug 7, 2016 @ 12:00 PM

One of our manufacturing clients came to us originally with a very interesting problem. Everyone on the shop floor was doing a tremendous job - they were extremely productive, using Lean to eliminate waste, and producing high-quality work. The executive team was also doing a great job creating strategic plans and goals for the company. However, the two weren't communicating. While they were both doing what they thought they needed to do quite well, they ultimately were falling short of achieving their goals.

Have Your Say in a Positive Way

Barry Pruitt Thu, May 5, 2016 @ 09:00 AM

You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.  -Lee Iacocca

I've worked with brilliant clients who could not express or clearly explain their ideas, or who would not speak up. The result? Minimal results, lost credibility, and a stagnant career. So, how do you present a new idea or solution to your key stakeholders, or persuade others on a different approach? What do you do? How do you begin? How can you have your say in a positive way?