Leaders frequently ask me about how to build a performance culture focused on personal accountability, employee engagement, and results. According to the research, each of these continues to be a core challenge for a lot of companies. Leaders just want people to do what they need to be doing—and do those things on their own without having to be told (i.e., personal accountability), they want engaged employees (and Gallup’s research continues to show a huge drag here), and leaders want people to help move the company forward—toward results.
To do this, most leaders will still get together for ‘strategic planning.’ It’s a great day of conversation and diving into some tough subjects. Yet, as time passes the plan more or less seems to dissipate into thin air. Everyone simply goes back to doing what they’ve always done—because it’s what they know.